Location
San Francisco
Employment Type
Full time
Department
Engineering
Compensation
$250K – $290K • Offers Equity
Additionally, this role is eligible to participate in our equity plan and benefits program. Benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.

ROLE OVERVIEW

As a Staff Software Engineer on the Site Reliability team at Harvey, you will ensure the reliability, scalability, and performance of our legal AI platform. You’ll join a high-leverage team that sits at the intersection of infrastructure and product, owning the systems that keep our platform fast, secure, and always on. From scaling across 50+ regions to automating mission-critical operations, your work will ensure that Harvey remains resilient as we grow. If you’re passionate about building robust systems and reducing complexity through automation, we’d love to work with you.
This role is based in San Francisco, CA. We use an in-person work model and offer relocation assistance to new employees.

WHAT YOU’LL DO

• Design, implement, and manage monitoring, alerting, and infrastructure resources (compute, storage, networking) across 50+ global regions
• Lead incident management processes, including postmortems, root cause analyses, and driving actionable improvements
• Automate operational tasks and workflows, building tools and processes for capacity planning, graceful rollouts, and safe data access to maintain high reliability and reduce manual intervention
• Establish best practices for security, compliance, and reliability and collaborate across teams to drive these principles throughout the software lifecycle
• Optimize infrastructure costs through strategic capacity planning and build-versus-buy decisions while maintaining system performance, reliability, and functionality
• Provide technical mentorship and leadership, promoting best practices and fostering team growth