Staff Software Quality Engineer

at  Servicenow

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Position Overview:As a QE in our engineering team, you will ensure the quality and reliability of applications built on the ServiceNow platform, focusing on user experience and leveraging modern technologies and tools

KEY RESPONSIBILITIES:

• Quality Assurance Strategy: Develop and implement QA strategies and test plans for applications.
• Test Automation: Create and maintain automated test scripts for frontend and backend components.
• Manual Testing: Perform thorough manual testing and exploratory testing.
• Defect Management: Monitor and track defects, prioritizing their resolution.
• Collaboration: Work with cross-functional teams to align on quality expectations.
• Continuous Improvement: Advocate for best practices in testing and stay updated on industry trends.
• User Experience Focus: Align testing with user experience goals and gather feedback for improvement.
  Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• 6+ years professional experience in quality assurance or application development and in leading quality efforts within a scrum team of 4-6 QE engineers
• Experience in Java programming with Selenium, JUnit and TestNG, JavaScript.
• Experience with Eclipse, Jenkin, Maven, and Git
• Experience with different testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect
• Advanced working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks
• Experience driving cross-team technical discussions with an understanding of SDLC concepts
  Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!