Staff Solutions Engineer at Kong
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

0.0

Posted On

28 Aug, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

ARE YOU READY TO POWER THE WORLD’S CONNECTIONS?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Responsibilities

ABOUT THE ROLE:

As part of our Sales organization, Kong’s Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with new and existing customers. This is a position supporting enterprise and strategic accounts. If you are motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!
This role is based in Sydney or Melbourne.

WHAT YOU’LL BE DOING:

  • Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
  • Grow trusted client relationships throughout the entire sales lifecycle, from initial discovery/ requirement gathering to product reviews/ demos and into production.
  • Lead and manage PoCs throughout the entire evaluation process.
  • Work with the Customer Success team to enable new customers and establish revenue potential with existing customers.
  • Support and enable partners to drive customer success and outcomes.
  • Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across the assigned set of accounts.
  • Participate in creative lead-generating activities such as creating blog posts, leading webinars, working on industry events, etc.
  • Ability to travel as required.
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