Job Description:
Qualifacts
is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services Report as having the top ranked Behavioral Health EHR solutions.
** We attend the office twice per week.
The Opportunity:
We are seeking a highly skilled Staff System Administrator for Applications (OpenShift/AWS) to manage, configure, and secure a hybrid IT infrastructure that spans both on-premises and cloud environments. This role requires a proactive and collaborative professional to deploy new components, implement effective monitoring for releases, and create/maintain detailed runbooks. You’ll play a pivotal role in evaluating and integrating new technologies into production environments while working closely with cross-functional teams to ensure system reliability and efficiency.

Your Responsibilities:

• Manage, install, configure, and maintain application software across both on-premises and cloud-based environments.
• Collaborate with peers and other teams to deploy and release updated software versions.
• Ensure all installations and updates comply with Change Control policies.
• Develop and maintain application configurations, including comprehensive runbook documentation.
• Evaluate, test, and install patches to maintain system performance and security.
• Research and recommend tools and technologies that align with business needs.
• Monitor and fine-tune systems proactively to address potential issues before they escalate.
• Conduct regular reviews of system audit log events to maintain a secure environment.
• Provide technical expertise and collaborate with the IT Operations team to optimize policies and procedures.

Qualifications:

• Technical/bachelor’s degree in Systems Engineering or related careers.
• Intermediate or higher English proficiency.
• Solid expertise in Linux Operating Systems.
• Strong experience with container technologies such as OpenShift, Docker, or Kubernetes.
• Proven experience managing AWS services.
• Experience with supporting Java applications in enterprise environments.
• Hands-on experience with application servers like Apache Tomcat or Oracle Application Server.
• Proficiency in scripting with Bash or Python for administrative tasks.
• Experience with automation tools like Ansible, Puppet, or Chef.

What we offer you:

• Economic bonus and merit review.
• Full Health Insurance (EPS and oncologic) for you and your direct dependents.
• Fully paid English lessons.
• All legal benefits (CTS, 30-day paid vacation per year, life insurance, etc.).

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

• Manage, install, configure, and maintain application software across both on-premises and cloud-based environments.
• Collaborate with peers and other teams to deploy and release updated software versions.
• Ensure all installations and updates comply with Change Control policies.
• Develop and maintain application configurations, including comprehensive runbook documentation.
• Evaluate, test, and install patches to maintain system performance and security.
• Research and recommend tools and technologies that align with business needs.
• Monitor and fine-tune systems proactively to address potential issues before they escalate.
• Conduct regular reviews of system audit log events to maintain a secure environment.
• Provide technical expertise and collaborate with the IT Operations team to optimize policies and procedures