Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description

WHAT YOU GET TO DO IN THIS ROLE:

• Develop with Puppet, Python, and Ruby in order to build web a configuration management pipeline that is safe, fast, and observable.
• Manage a large-scale hybrid cloud of bare metal and VMs.
• Work as part of a team that writes, reviews, and deploys everything as code.
• Write test plans and test automation for declarative infrastructure in multiple cloud environments.
• Build orchestration workflows by leveraging features of the ServiceNow platform.
• Research and implement new open-source and commercial tools, technologies and methodologies.
  Qualifications

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Has experience operating bare metal Linux servers at scale in a production environment, using configuration management tools such as Puppet, Chef, or Ansible.
• Can research best practices and help maintain and promote high standards for development.
• Has a deep understanding of Linux servers and their components, including networking, storage, and software packaging.
• Can document and communicate systems architecture.
• Is comfortable with their ability to design, write and debug code in a team setting. You should also have experience writing test specifications and understand the fundamentals of test automation.
• Has experience with a variety of open-source tools used in the operation of a production computing environment.
• Can figure things out – you’ll be working with a wide variety of systems technologies. There is plenty of help, but to be successful you will need to be capable of digging deep into internals of DevOps tools.
  JV20
  Additional Information