Staff Technical Product Manager (Voice Platform) at Telnyx

, , -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Programmable Voice, SIP, Telephony Infrastructure, WebRTC, Call Control APIs, Developer Experience, Internal Tooling Strategies, APIs, SIP Traces, Call Flows, Technical Roadmaps, Enterprise Customers, Documentation, SDKs, Onboarding, Tooling

Industry

Software Development

Description

About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network, to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. We’re hiring a Staff Product Manager to own and unify the roadmap for Telnyx’s Voice Platform — spanning WebRTC, Programmable Voice, SIP Trunking, and telephony infrastructure. This is a high-impact, net new role with visibility across the company, reporting directly into Product and working closely with Engineering, Sales, and Marketing. What You’ll Do Own and unify the voice platform roadmap across WebRTC, Programmable Voice, and SIP Trunking. Overhaul developer-facing documentation, SDKs, and guides to improve clarity and onboarding for multi-product scenarios. Define and execute the roadmap for internal and customer-facing troubleshooting tools (logs, dashboards, call flows). Establish a support playbook to speed up resolution and reduce escalations. Represent Telnyx in enterprise product reviews, guiding architecture and reliability conversations with credibility. Define and track KPIs across the voice stack for quality, reliability, and developer experience. What We’re Looking For Strong background in programmable voice: SIP, telephony infrastructure, WebRTC, call control APIs. Experience working with enterprise customers and presenting technical roadmaps with confidence. Background in developer experience product management — docs, SDKs, onboarding, and tooling. Proven ability to build internal tooling strategies (dashboards, logs, diagnostics). Hands-on comfort with APIs, SIP traces, and call flows; able to translate insights to both engineers and customers. Decisive, opinionated, and able to set priorities in fast-moving environments. Why Join Telnyx? Net new, high-visibility role shaping the future of Telnyx’s voice platform. Cross-functional ownership — collaborate with product, engineering, DevRel, and CX, with visibility to leadership. Enterprise-facing influence — represent Telnyx in key customer conversations on architecture and reliability. Be part of building the next generation of programmable voice infrastructure in a fast-moving, innovative environment. #LI-KG1 #LI-REMOTE #LI-DUBLIN #LI-AMSTERDAM #LI-CHICAGO #LI-IRELAND

Responsibilities

Own and unify the voice platform roadmap across WebRTC, Programmable Voice, and SIP Trunking. Overhaul developer-facing documentation and establish a support playbook to improve clarity and speed up resolution.