Company Description
PayNearMe develops technology to facilitate the end-to-end customer payment experience, making it easy for businesses to accept, disburse and manage payments. Our modern and reliable platform lowers the total cost of payments by increasing acceptance rates, driving self-service and simplifying exceptions. We future-proof our clients’ payments roadmap by including all payment types and channels through a single contract and integration.
With PayNearMe, businesses can transform the outdated systems holding them back from achieving progress.
PayNearMe has over 200 employees, raised a $45M Series D round in June 2023, and processes billions in payments annually. Headquartered in Silicon Valley, our team is distributed across the U.S. Join us in solving our clients’ biggest payment challenges.
Job Description
We are looking for a senior-level Technical Program Manager (IC) to drive execution of our most complex and cross-functional initiatives. This role requires a strategic thinker with a builder’s mindset—someone who thrives in ambiguity, brings structure to chaos, and inspires alignment without formal authority. You’ll work across engineering, product, compliance, operations, and customer-facing teams to ensure delivery of high-impact programs that advance our platform and business goals.
This is an individual contributor role for someone who can operate at a senior level—balancing strategic vision, cross-functional coordination, technical fluency, and day-to-day delivery excellence.
This role will report to the Senior Director of Technical Program Management.

QUALIFICATIONS

• 10+ years of experience managing complex technical programs, ideally in a high-growth or regulated environment.
• Proven track record of delivering cross-functional programs with many moving parts—on time and with measurable impact.
• Hands-on experience administering or configuring Jira and other Agile tooling for scaling teams.
• Strong change management experience—able to guide teams through ambiguity and align around shifting priorities.
• Comfortable translating between technical and non-technical stakeholders.
• Fluency in technical conversations - able to engage in technical discussions, challenge assumptions, and help scope solutions in partnership with engineering and product.
• Deep understanding of agile, scrum, and lean methodologies; comfortable coaching teams and adapting practices as needed.
• Excellent communication and stakeholder management skills—especially with senior engineering, product, and business leaders.
• Comfortable operating independently, managing ambiguity, and taking ownership at both strategic and tactical levels.
• Experience in payments, fintech, or regulated industries is a plus.
  Additional Information

• Lead complex, cross-functional programs from inception to launch across engineering, product, compliance, and business teams.
• Drive change management efforts and enablement efforts to ensure teams are not just informed, but fully aligned and empowered – driving adoption of new processes, tools, and programs through clear communication, stakeholder engagement, and strategic influence.
• Act as a force multiplier—identifying friction points, aligning stakeholders, and establishing repeatable frameworks to improve execution and delivery velocity.
• Apply agile and scrum methodologies effectively—tailoring practices to fit the program context and driving team accountability.
• System-level thinking – understand the architectural impact of cross-team work and can navigate technical tradeoffs with engineering and product partners.
• Develop and manage comprehensive program plans, roadmaps, and status updates to keep stakeholders aligned and informed.
• Partner with engineering leadership and product teams to translate business needs into executable plans that balance scope, speed, and quality.
• Anticipate risks, manage dependencies, and escalate critical issues with a solutions-oriented mindset.
• Influence decision-making and drive alignment across senior stakeholders—without relying on formal authority.
• Contribute to the evolution of TPM best practices across the organization.