HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance—not replace—independent professionals, HoneyBook’s AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter.
Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.

We’re looking for a Staff UX Researcher who brings a proven ability to lead high-impact research, shape product strategy, and guide cross-functional priorities through insight and collaboration. In this role, you’ll take ownership of complex, multi-method research initiatives that influence decisions across product, design, engineering, marketing, and analytics. You’ll operate as a strategic partner to frame problems, align teams, and elevate the role of research in delivering outcomes that serve both member needs and business goals.
Our research team is close-knit, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day.
This role is hybrid to our NYC office, 3 days per week in office.