Staffing and Scheduling Coordinator (Full Time) at CARING HANDS HOME HEALTH INC

Greensboro, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staffing Coordination, Scheduling, Customer Service, Communication, Organization, Multitasking, Problem Solving, Computer Skills, Telephone Etiquette, Client Care Management, Employee Retention, Administrative Support

Industry

Hospitals and Health Care

Description

Description The Staffing and Scheduling Coordinator is a pivotal person in our organization with daily contact with our clients and staff, responsible for staff scheduling, client care management, and managing staff needs. Caring Hands Home Health Inc. is the Triad's trusted source of non-medical services and home care for seniors. We are seeking an outgoing person to coordinate the staffing for our clients. Interaction with our care providers requires exceptional communication and organization skills. Candidate needs to enjoy working in a fast paced team oriented environment. Our local office is growing steadily and we are looking for special individuals who have the ability to grow with us. Essential Functions: Organizes work schedules for employees by matching employee qualifications and availability to clients needs. Maintains communication with clients to monitor satisfaction and determine if expectations are being met Identifies high performing staff to promote retention and job satisfaction Communicates new assignments and/or schedule changes to caregivers and clients. Requirements Caring Hands Home Health, Inc. – Greensboro, NC Description The Staffing and Scheduling Coordinator is a key member of our team who has daily contact with both clients and caregivers. This position is responsible for coordinating caregiver schedules, managing staffing needs, and helping ensure excellent client care and employee satisfaction. Caring Hands Home Health, Inc. is a trusted provider of non-medical home care services for seniors. We are seeking an outgoing, organized, and dependable individual who thrives in a fast-paced, team-oriented environment. Schedule Full-Time, In-Person Monday through Friday 8:30 AM to 5:00 PM Occasional weekends as needed Essential Functions Organize and maintain caregiver schedules by matching caregiver qualifications and availability with client needs. Fill open shifts and respond quickly to call-outs and schedule changes. Communicate new assignments and scheduling updates to caregivers and clients. Maintain regular communication with clients to ensure satisfaction and address concerns. Identify and support high-performing caregivers to promote retention and job satisfaction. Document scheduling notes accurately in the scheduling system. Collaborate with HR and management to meet staffing goals. Requirements Administrative experience required. Minimum of 2 years of customer service experience. Scheduling or staffing experience preferred. Strong computer skills and ability to learn scheduling software. Excellent telephone etiquette and communication skills. Strong organizational and multitasking abilities. Ability to work under pressure and handle multiple priorities. Independent thinker with strong problem-solving skills. Ability to work with little or no supervision. Reliable and dependable attendance. Team player with strong interpersonal skills. Why Join Us? Supportive team environment Opportunity for growth and advancement Meaningful work that makes a difference in the lives of seniors and their families Caring Hands Home Health, Inc. is an Equal Opportunity Employer.

Responsibilities

The coordinator is responsible for organizing caregiver schedules by matching qualifications with client needs and managing daily staffing changes. They also maintain regular communication with clients to ensure satisfaction and support high-performing staff to promote retention.