Staffing Assistant - Resource Management Center at MUSC Health Florence Medical Center

Charleston, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

0.0

Posted On

20 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staffing Coordination, Resource Allocation, Healthcare Operations, Problem Solving, Interpersonal Communication, Real-time Decision Making, Smart Square, Workforce Management, Patient Safety Coordination, Multitasking, Organizational Skills, Hospital Workflow Management

Industry

Hospitals and Health Care

Description

Job Description Summary The Resource Management Center (RMC) Staffing Assistant is a centralized, non-clinical role responsible for real-time coordination and allocation of hospital staffing resources to ensure safe and effective patient care across inpatient units. This position plays a critical role in maintaining appropriate staffing ratios through continuous assessment of unit needs and available resources. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000250 CHS - Administration - Resource Services Pay Rate Type Hourly Pay Grade Health-22 Scheduled Weekly Hours 36 Work Shift Job Description Key Responsibilities Coordinate and allocate nursing and ancillary staff across multiple inpatient units to maintain safe staffing ratios Conduct staffing evaluations at minimum every 4 hours, adjusting assignments based on census changes, acuity, and unit needs Collaborate closely with Hospital Supervisors and unit Charge Nurses to assess real-time staffing needs and operational demands Attend and actively participate in staffing huddles throughout the shift, where units report: Current census Available staff/resources Anticipated needs for the oncoming shift Develop and communicate staffing plans for upcoming shifts Day shift confirms night shift staffing Night shift confirms day shift staffing Identify and allocate incoming resources, including nursing and ancillary care team members, based on priority and patient safety needs Manage incoming calls from care team members, including call-outs and schedule changes Respond to unit updates such as admissions, discharges, and new patient safety needs (e.g., sitter/1:1 observation requirements) Utilize the scheduling platform, Smart Square, to track staffing, assignments, and workforce availability Maintain clear, concise communication across all levels of hospital operations to ensure transparency and efficiency Required Qualifications High School Degree or Equivalent At least 2 years of experience in healthcare operations, staffing coordination, or hospital-based roles Strong organizational, multitasking, and problem-solving abilities Excellent communication and interpersonal skills Ability to make real-time decisions in a high-pressure, fast-paced environment Proficiency with scheduling systems and basic computer applications Preferred Qualifications Registered Nurse (RN) or clinical background Prior experience in staffing/resource allocation, bed management, or centralized staffing office Familiarity with hospital workflows, inpatient unit operations, and patient acuity considerations Experience using Smart Square or similar workforce management platforms Work Environment & Expectations Schedule: (2 or 3) 12-hour shifts per week, 7am-7:30pm or 7:30pm - 7am 24/7 operational department requiring flexibility in scheduling (days, nights, weekends) High-volume, fast-paced environment requiring continuous prioritization and adaptability Role requires strong collaboration with interdisciplinary teams across multiple hospital units Critical role in supporting patient safety, throughput, and hospital operations Additional Job Description Physical Requirements: Ability to perform job functions while standing. (C). Ability to perform job functions while sitting. (C) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (I) Ability to work indoors. (C) Ability to work outside in temperature extremes. (I) Ability to work from elevated areas. (F) Ability to work in confined/cramped spaces. (F) Ability to perform job functions from kneeling positions. (I) Ability to bend at the waist. (C) Ability to twist at the waist. (F) Ability to squat and perform job functions. (F) Ability to perform “pinching” operations. (F) Ability to perform gross motor activities with fingers and hands. (C) Ability to perform firm grasping with fingers and hands. (C) Ability to perform fine manipulation with fingers and hands. (C) Ability to reach overhead. (F) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (C) Ability to fully use both legs. (C) Ability to use lower extremities for balance and coordination. (F) Ability to reach in all directions. (C) Ability to lift and carry 50 lbs. unassisted. (I) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (I) Ability to lift from 36” to overhead 25 lbs. (I) Ability to exert up to 50 lbs. of force. (F) Examples include: To transfer a 100 lb. patient that cannot assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain vision 20/40 corrected. (C) Ability to see and recognize objects close at hand or at a distance. (C) Ability to match or discriminate between colors. (C) Ability to determine distance/relationship between objects; depth perception. (C) Good peripheral vision capabilities. (C) Ability to maintain hearing acuity, with correction. (C) Ability to perform gross motor functions with frequent fine motor movements. (C) Ability to deal effectively with stressful situations. (C) Ability to work rotating shifts. (F) Ability to work overtime as required. (F) Ability to work in a latex safe environment. (C) *Ability to maintain tactile sensory functions. (C) *(Selected Positions) * Ability to maintain good olfactory sensory function. (C) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (C) (Selected Positions) * If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees Thank you for wanting to be part of the Medical University of South Carolina team. Whether you want to teach the next generation of health care leaders, innovate new business models, discover the next breakthrough or provide patient care, there's a role for you that fuels your passion and takes advantage of your skills. There are career opportunities available in academics, research, hospital medicine, physician practices and support services, from patient billing to IT. As an applicant, you can search jobs for all MUSC entities as well as search by category and location. MUSC attracts more than $250 million annually in research funding, making it the biggest magnet for biomedical, extramural research dollars of all institutions of higher learning in South Carolina. The Clinical and Translational Science Award (CTSA) Program aims to advance clinical and translational science to increase the speed at which new treatments become available to patients. MUSC Health, the clinical enterprise, operates a 750 bed medical center, which includes a nationally recognized Children’s Hospital, the Ashley River Tower (cardiovascular, digestive disease, and surgical oncology), Hollings Cancer Center (one of fewer than 70 elite National Cancer Institute designated centers), a Level I Trauma Center and the Institute of Psychiatry. In addition, there are more than 100 outreach clinics, hospital/health system affiliations, and telehealth sites. U.S. News & World Report placed us among the top one percent of all American hospitals, with 11 specialties in the top 50. The MUSC Medical Center is also one of only three Magnet® designated hospitals in South Carolina.

Responsibilities

Coordinate and allocate nursing and ancillary staff across inpatient units to maintain safe staffing ratios. Conduct frequent staffing evaluations and collaborate with supervisors to adjust assignments based on patient census and acuity.