STAFFING COORDINATOR

Full-time / Philadelphia PA
Reports ToThis position reports directly to Feast Your Eyes’ Chief of Staff and interfaces regularly with the CEO, Executive Chef, members of the senior sales, and Events teams.Role Overview
The Staffing Coordinator will be responsible for overseeing all staffing operations to ensure the delivery of exceptional guest experiences and efficient business operations. This position requires a strong commitment to living and promoting Feast’s values and standards, and the individual will be expected to model these in all interactions with clients, guests, and team members. This full-time position will work in-person out of Feast’s Fishtown headquarters as well as on-site at off-premise catering events.

FEAST YOUR EYES COMPANY DESCRIPTION

Feast Your Eyes is a premier catering company based in Philadelphia. Founded in 1982, Feast provides full-service and drop-off catering for events of all sizes and styles. Our team focuses on the entire event experience, making sure that the design, service staff, and menu all work together to elevate our clients’ special events. With our pulse on the global culinary scene and a team of chefs with diverse backgrounds, Feast combines the best of international fare with our favorite Philly trends.

KEY SKILLS & EXPERTISE

• Able to consistently exceed guest expectations and have an uncompromising approach to service & follow through.
• Demonstrate a passion for the hospitality industry.
• Strong attention to detail.
• Strong writing, communication and interpersonal skills.
• Strong computer skills, including familiarity with the Mac platform, Microsoft Office Suite, and event management tools and systems
• High level of professionalism, positive attitude, and business professional appearance while working with clients, guests, staff and vendors.
• Able to work with people at all levels.
• Able to effectively problem solve complex challenges and get positive results.
• Ability to prioritize work assignments and adapt to changing priorities.
• Ability to work independently and as part of a team in an open office environment.
• Demonstrated commitment to compliance with all laws, regulations, and business ethics.

EDUCATION & EXPERIENCE

• 4-6 years of solid off-premise catering sales.
• Bachelor’s Degree preferred but not required; experience in lieu of degree.

REQUIREMENTS

• Able to work a flexible schedule including days, nights, weekends and holidays.
• Able to work in varying elements—indoors and outdoors, uneven walking surfaces/terrain, locations with stairs.
• Able to lift, carry and move materials weighing 35 pounds or more at times.
• Valid Driver’s License and reliable access to a vehicle.

DUTIES/RESPONSIBILITIES

• Develop and implement recruitment strategies to attract top talent for various Event Staff positions.
• Partner with senior management to ensure staffing strategies support overall business objectives.
• Assist in the recruiting, hiring, and training of all Event Staff.
• Extend job offers, initiate background checks, schedule new hire orientation attendance and communicate details.
• Ensure all screening and hiring complies with state, local, and company-specific guidelines.
• Create and manage Event Staff schedules to make sure that the required number of appropriately skilled staff attend each event.
• Design and deliver training programs to ensure staff are well-equipped to perform their roles effectively.
• Monitor attendance and address any staffing issues promptly.
• Ensure Event Staff adheres to Feast policy and procedures and consistently document disciplinary actions taken.
• Practice appropriate methods of documentation while coaching or taking corrective action with employees.
• Verify the accuracy and completeness of staff requests to ensure Event Staff have the necessary information to arrive at the correct location at the correct time with the correct resources.
• Respond to last minute and emergency changes to the Event Staff schedule due to the rapidly changing needs of clients and availability of staff.
• Partner with 3rd party staffing vendors to supplement Feast staff as necessary.
• Serve as the primary point of contact for all Event Staff and staff vendors which includes availability and an expectation of response during off-hours, nights, and weekends.
• Manage uniforms for team, including ordering, shipping to employees and payroll deductions.
• Supervise and/or assist on average two events per week to oversee and direct staff and to ensure that event execution and staffing meets client and management expectations.
• Attend events with a focus of continuing education both in a supervisor, server, and bartender capacity.
• Manage implementation, training, and maintenance of third-party catering software.
• Write and refresh Feast’s Event Staff Playbook on a regular basis to maintain standards.
• Build individual event “party packs” to ensure all event-related materials are available to the team.

OTHER DUTIES

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Feast Your Eyes provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: In perso