ABOUT US

TPG DisableAids is a market leading retailer and installer of assistive technology devices and service back up to the elderly and disabled. We have many accolades including recent BHTA (British Health Trades Association) Retailer of the year.
We are looking for an experienced engineer who is technically minded & is keen to learn joining our friendly & caring team.
The Engineer will be responsible for the Servicing and Repair of Stairlifts, Overhead hoists and other mobility equipment. This is predominately, within domestic dwellings. All Engineers are equipped with Company van, mobile smart phone and where required a tablet or computer, therefore a driving licence along with a clean DBS are essential for this role.
Candidates must have a smart appearance, be self-motivated, enthusiastic and have the ability to demonstrate a high standard of workmanship, whilst working with a minimum of supervision.

ESSENTIAL REQUIREMENTS

• Previous mechanical/electrical experience (within the mobility industry)
• Fault finding skills
• Polite, presentable & trustworthy with a calm, caring & patient attitude suited to dealing with our specialised customer base
• Outstanding interpersonal skills – being able to interact with customers from all demographics
• Excellent organisational skills including managing your time within the working day & the ability to multi-task
• Clear verbal & written communication skills & have an excellent telephone manner
• Computer literate
• Accurate cash handling
• Able to use their own initiative & be self-motivated
• Excellent time keeping
• Proven record of excellent customer service
• Moving & handling (the capability to assemble, lift & move a variety of equipment into at customers’ homes)
• Hardworking, reliable team player with a flexible caring & sympathetic attitude.
• A full, clean driving licence is essential as you will be required to travel to customers’ homes. Company van is provided to conduct your working day & travel home.

QUALIFICATIONS REQUIRED

· GCSEs pass in Maths & English (or equivalent) would be preferred, but not necessary as experience in role is more important

• Installation, service & repair of stairlifts & over head hoists
• Servicing & repair of various product types such as stairlifts & over-head hoists.
• Expanding to include other product ranges (training will be given on all products where required)
• Conduct LOLER inspection on lifting equipment