Stakeholder Engagement Specialist at Watercare Services Limited

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

04 Aug, 26

Salary

0.0

Posted On

06 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Engagement, Community Liaison, Written Communication, Oral Communication, Problem Solving, Relationship Management, Reputational Management, Conflict Resolution, Event Organization, Strategic Planning

Industry

Utilities

Description

He kōrero mō mātou | About Watercare Ki te ora te wai, ka ora te whenua, ka ora te tangata When the water is healthy, the land and the people are healthy Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day! He whakamārama mō te tūranga mahi | About the role The Stakeholder Engagement Specialist provides best-practice advice to our Strategy and Planning and Capital Delivery teams on stakeholder and community engagement. This role is pivotal in ensuring a customer and stakeholder perspective is embedded at all stages of project delivery, from concept development through planning, design, statutory approvals, and construction. You will play a key role in supporting our renewals team as we maintain and upgrade infrastructure across Tāmaki Makaurau. The position involves building strong relationships across the business, including teams involved in infrastructure projects, external contractors, and internal stakeholders. Key responsibilities Partner with Project Managers to provide best-practice advice on stakeholder engagement and liaison. Deliver stakeholder communications that foster positive relationships and experiences between Watercare and the communities we serve. Create innovative and engaging collateral to provide project updates. Organise and oversee stakeholder liaison events, information sessions, and community celebrations. Promote project stories to build community awareness and trust in the organisation. Ngā pūkenga e rapu nei mātou | About you To succeed in this role, you will: Have excellent written and oral communication skills, with the ability to manage ambiguity and solve problems. Take a collaborative approach, working effectively with team members, contractors, and community groups to maintain clear communication. Be able to develop and promote new ideas and methods that strengthen relationships with staff and stakeholders. Ideally bring 5+ years’ experience in roles where relationship and reputational management are key. Demonstrate persistence and resilience, as you will sometimes manage customer complaints and work with contractors to resolve stakeholder issues. Hold (or be willing to obtain) Engagement Institute training—beneficial but not essential, as we can support you to gain this certification. Ngā hua mōu | What's in it for you We offer a competitive salary and staff benefits package including: • Training and development opportunities • Life and income protection insurance plans • Generous parental leave • Employee discounts at a range of large retailers Me pēhea te tono mai | How to Apply Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.

Responsibilities

Provide best-practice advice on stakeholder and community engagement to Strategy, Planning, and Capital Delivery teams. Deliver communications and organize events to foster positive relationships between Watercare and the community.