At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.
Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.
The project:
The Scarborough Subway Extension will bring the TTC’s Line 2 subway service nearly eight kilometres farther into Scarborough. It will extend from Kennedy Station to Sheppard Avenue and McCowan Road, providing quick and seamless transit for those heading into and out of the downtown core and those travelling within Scarborough. The extension will replace Line 3 (the Scarborough RT), helping to reduce travel times and improve access to jobs, schools and other key destinations throughout the city. The MCS team is partnering with partnering with Metrolinx to deliver the Scarborough Subway Extension project.
The Communications Manager role provides a best practice approach to internal program communications including the planning, development and execution of Project Communications Plans, Issues Management and Crisis Communications Plans. This role requires someone to have infrastructure/ construction project communications experience.

Key responsibilities include the following:

• Manage and promote the internal communications function for the Subways Program
• Gather facts and information to contribute to the development of communication materials in print, digital or social media formats (e.g., feature stories, backgrounders, fact sheets, advertisements, digital/copy writing, presentations, news releases, signs, FAQs)
• Research, plan, develop, and execute assigned communication plans for project-specific events, scope of work, and/or for issues management
• Plan, write and produce communication materials to support public events, stakeholder meetings and communications marketing (e.g. information boards, fact sheets, advertisement)
• Manage the planning and execution of public events and special events to mark and celebrate Project milestones
• Support the development of presentations, banner display materials, and signs
• Knowledge of internal communications principles, methods and practices
• Strong writing and editing abilities with a diligent eye for building efficient processes
• Ability to translate complex technical information to make it easily understandable for the public and various stakeholders
• Provide editorial services during development of communications materials for internal audience
• Ability to effectively deal with issues of a sensitive nature when investigating, responding or preparing correspondence to address complaints

You’ll Also have:

• Minimum of five years’ experience in infrastructure project communications
• Demonstrates leadership and core competencies
• Proven political acumen, judgment, and insight
• Interpersonal and oral/written/presentation skills to manage the implementation of communications strategies with stakeholders of diverse backgrounds
• Takes ownership to identify, solve and overcome challenges
• Deliver results and exceed clients’ expectations
• Treats all people with respect in a fair and consistent manner
• Excellent oral and written communication skills
• Highly organized with demonstrated ability to plan and execute multiple priorities with tight deadlines and attention to detail
• Demonstrated proficiency in Microsoft Office
• Digitally and social media savvy
• Knowledge of construction and construction techniques
• Right to work in Canada

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.
We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role

• Manage and promote the internal communications function for the Subways Program
• Gather facts and information to contribute to the development of communication materials in print, digital or social media formats (e.g., feature stories, backgrounders, fact sheets, advertisements, digital/copy writing, presentations, news releases, signs, FAQs)
• Research, plan, develop, and execute assigned communication plans for project-specific events, scope of work, and/or for issues management
• Plan, write and produce communication materials to support public events, stakeholder meetings and communications marketing (e.g. information boards, fact sheets, advertisement)
• Manage the planning and execution of public events and special events to mark and celebrate Project milestones
• Support the development of presentations, banner display materials, and signs
• Knowledge of internal communications principles, methods and practices
• Strong writing and editing abilities with a diligent eye for building efficient processes
• Ability to translate complex technical information to make it easily understandable for the public and various stakeholders
• Provide editorial services during development of communications materials for internal audience
• Ability to effectively deal with issues of a sensitive nature when investigating, responding or preparing correspondence to address complaint