Stannah Live Advisor at Stannah

Audenshaw, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

27000.0

Posted On

02 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Sales support, Telephone sales, Webchat support, Live video communication, Product demonstration, Communication skills, Listening skills, Product knowledge, KPI management, Sales performance, Customer needs assessment

Industry

Industrial Machinery Manufacturing

Description

Company Description Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Job Description Stannah Live Advisor Jobs in Audenshaw at Stannah – Join Our Team! Stannah have an exciting opportunity for a Stannah Live Advisor to join the Sales Support Team based at the Audenshaw showroom. This job will involve supporting our sales channels through telephone, webchat and live video communications, including providing live online demonstrations of our product range and functionality while helping customers make informed decisions about our stairlifts and homelifts. As the Stannah Live Advisor, you will work on a full-time, permanent basis. The working hours are 8.30am - 6pm Monday to Friday, with a salary of £27,000 This is a great opportunity for a customer-focused individual who enjoys helping people and is looking to develop their career within a successful and growing business. To be successful as the Stannah Live Advisor, it is essential that you have previous experience in a customer service or sales support role. Experience in telephone sales or webchat support would be desirable. Stannah Live Advisor Responsibilities: Provide telephone, webchat and live video demonstrations of products to support customers Develop a strong understanding of company products and key features Assess customer needs and recommend suitable products and solutions Participate in training sessions and team meetings to improve sales performance Achieve KPIs and targets set by Sales Management Please see the full job description here: Stannah Live Advisor Job Description Qualifications Stannh Live Advisor Requirements: Strong written and verbal communication skills Friendly, professional and customer-focused approach Empathetic and caring attitude when supporting customers Strong listening skills to understand customer needs Willingness to learn new skills and product knowledge Additional Information If you have previous experience working as a Stannah Live Advisor or Customer Service Advisor, Sales Advisor, Contact Centre Advisor or Sales Support Advisor and are looking for a Stannah Live Advisor job in Audenshaw, please click the "apply now" button or contact us for further information. Benefits Include: Market Aligned Salary, paid on a monthly basis Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision #HA Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. Business Division: Home Accessibility Commercial Employment Type : Permanent Referral Bonus: No Compensation: GBP 27000 - GBP 27000 - yearly

Responsibilities

Provide live product demonstrations via telephone, webchat, and video to support sales channels. Assess customer needs to recommend appropriate stairlift and homelift solutions while achieving sales KPIs.