Starbucks Manager at Albertsons Companies

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Techniques, Product Knowledge, Food Preparation, Equipment Operation, Cash Handling, Scheduling, Supervision, Training, Inventory Control, Cost Control, Record Keeping, Safety Standards, Communication, Interpersonal Skills, Problem Solving

Industry

Retail

Description

Duties and Responsibilities * Maintain an atmosphere of enthusiastic customer awareness with a strong emphasis on fast, friendly customer service. * Assist customers with product suggestions and special orders. * Answer and respond to incoming calls professionally; resolve customer complaints and escalate to the Store Director when needed. * Engage in suggestive selling and other sales techniques through telephone, intercom announcements and direct customer interaction. * Maintain thorough knowledge of all department roles; oversee and assist with preparation, brewing and serving of all food and beverage items. * Implement proper product preparation and packaging techniques; operate equipment including kitchen utensils, ovens, coffee grinders, coffee machines, espresso machines, blenders, printers and pallet jacks. * Maintain hot and cold food items according to company standards. * Brew coffee and tea; operate cash registers to total sales, accept payments and make correct change. * Apply proper coffee bar procedures and maintain accurate bar layout and workflow. * Maintain case cleanliness, product freshness and strong visual appeal. * Ensure all Starbucks equipment and areas meet cleanliness, sanitation and safety standards. * Ensure temperature compliance during preparation, storage and display of all products. * Schedule, supervise, train and assign duties to department employees to ensure adequate coverage and service levels. * Train employees on store policies, sales techniques and record‑keeping procedures. * Identify high‑potential employees and support their development for advancement. * Plan daily operations and monitor production processes in accordance with company procedures and profitability goals. * Prepare sales and inventory reports; complete physical inventory every 4 weeks. * Control inventory to ensure adequate product quantity, quality and freshness; stock and rotate product; maintain and organize coolers. * Understand and enforce opening and closing procedures. * Build displays, rotate product and remove outdated or spoiled items. * Maintain working knowledge of company policies and guidelines as outlined in the Employee Handbook. * Ensure proper code‑dating compliance for all products in the department. * Monitor employee productivity and performance. * Initiate personnel actions including interviews, transfers, promotions and disciplinary actions. * Maintain department standards when handling fast‑moving and quick‑sale items. * Implement effective promotional and seasonal displays. * Perform receiving duties: break down loads, verify orders, inspect product quality, report shortages, stock and rotate product. * Follow temperature and storage guidelines and proper packaging procedures. * Process administrative paperwork and maintain accurate department records. * Complete, maintain and monitor required logs including Production Logs, Par Charts, Sales and Labor documents and daily log sheets. * Control shrink and manage departmental costs. * Attend and participate in sales meetings; communicate goals, performance and opportunities to employees. * Ensure proper product temperatures, accurate pricing and correct signage; comply with labeling laws, federal/state regulations and company code‑dating policies. * Comply with all workplace safety rules and regulations. * Ensure safety, cleanliness and sanitation of the sales floor, work areas, freezer, cooler, equipment and display areas. * Implement emergency procedures for equipment or software malfunctions. * Perform all duties safely, accurately and with honesty and integrity. * Perform other necessary and assigned duties. Skills and Physical Requirements * Strong communication and interpersonal skills with the ability to maintain professionalism with customers and coworkers. * Solid understanding of company practices and Starbucks Department policies and procedures. * Ability to reach, lift and maneuver items up to ~40 lbs; frequent bending, stooping and reaching required. * Ability to push/pull fully loaded hand trucks and pallet jacks; repetitive arm movements required. * Manual dexterity and strong hand‑eye coordination required. * Ability to stand for long periods of time. * Mental alertness required for safe and accurate task completion. * Basic math skills and knowledge of weights/measures. * Knowledge of product standards, perishability, handling, sanitation, labeling and department procedures. * Ability to operate kitchen utensils, coffee machines, espresso machines, grinders, blenders, ovens, electronic ordering devices, registers, printers and pallet jacks. * Ability to use cleaning agents and equipment. * Ability to operate computer software and electronic ordering devices. * Ability to work nights, weekends and holidays; varied schedule; strong attendance required. * Potential exposure to hazards associated with equipment and work tools. Work Environment * Work performed in a temperature‑controlled environment. * Frequent exposure to refrigerated conditions (~35°F). * Frequent exposure to freezer conditions (down to -20°F). * Occasional travel may be required, including overnight travel. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4). Pay Transparency: Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay*, PTO/Vacation pay*, paid holidays*, bereavement pay and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. *For roles in Washington State: Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually.

Responsibilities

This role involves maintaining high standards for customer service, product quality, and operational efficiency within the Starbucks department, including overseeing all food and beverage preparation and service. The manager is responsible for scheduling, training, supervising employees, monitoring productivity, and managing inventory and departmental costs to meet profitability goals.