State Relationship Manager-Digital Banking Kotak 811-Regional Sales at Kotak Mahindra Bank

Jaipur, Rajasthan, India -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales management, Team leadership, Business development, Coaching, Performance tracking, Territory management, Strategic planning, Communication skills, Stakeholder management, Customer service, Microsoft Excel, Microsoft Word, Digital banking, Sales strategy, Mentorship

Industry

Banking

Description

State Relationship Manager Department Digital Banking Location Madurai, Tripura, Coimbatore, Chennai, Kolhapur, Hyderabad, Bangalore Reporting Relationship Territory Relationship Manager Position Grade M1 – M3 Job Role * Lead & manage a team of 20–25 BDOs across the assigned state to achieve sales and productivity goals. * Conduct daily in-person huddles/field reviews with BDOs to track progress, remove blockers, and provide real-time coaching. * Drive daily activity discipline—ensure each BDO is active every day and supports “break zero” performance (minimum 1 lead/sale daily). * Execute state-level sales strategy aligned to organizational priorities, ensuring consistent on-ground implementation. * Own the state’s sales targets through structured planning, territory management, and team performance tracking. * Provide strong on-ground mentorship to improve conversion, pipeline quality, customer engagement, and productivity. * Track and report daily performance metrics (activity, leads, conversions, productivity) and ensure alignment across the team. * Maintain compliance & quality standards by adhering to internal policies, processes, and customer service expectations. * Collaborate with internal stakeholders (as applicable) to ensure smooth execution, escalations, and issue resolution. Job Requirement * Graduate / Postgraduate in any discipline (MBA preferred, if applicable) * Experience: 3–4 years of experience in sales, field business development, or team handling / team management * Prior exposure to on-ground execution, target-driven roles, and team performance tracking is a plus * Strong leadership, coaching, and motivational skills with the ability to drive daily productivity * Excellent communication skills (verbal + written) with strong stakeholder & customer handling ability * Customer-first mindset with a courteous, professional, and solution-oriented approach * Proficient in MS Office, especially Microsoft Excel (reporting, tracking) and Word (documentation)

Responsibilities

Lead and manage a team of 20-25 business development officers to achieve state-level sales and productivity targets. Conduct daily in-person field reviews and provide coaching to ensure consistent sales performance and adherence to compliance standards.