Station Control Lead at Auckland One Rail

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Supervision, Competency Management, Training Development, Operations Management, Supervision, Monitoring, Administration, Issue Escalation, Service Delivery, Emergency Response, Interpersonal Skills, Facility Control Room Operations, Stakeholder Management

Industry

Rail Transportation

Description

At Auckland One Rail, we’re more than just a rail operator. We're a team dedicated to delivering safe, efficient, and reliable public transport for Aucklanders. Our commitment is to support Auckland’s exciting transport transformation and to deliver fast, frequent and reliable services that will not only meet but also anticipate the future needs of Auckland’s travelling public. We offer a collaborative work environment, professional development opportunities, and the chance to be part of a major player to keep Auckland moving. About the role This is a newly created role and we are recruiting for a number of Station Control Leads (SCLs). In this position, you'll be managing the competency, training, and development requirements of Station Controllers. You will lead and manage a team of 2 station controllers during operational shifts, ensuring the effective and efficient operation of all stations and distributed stabling yards by overseeing operations management, supervision, monitoring, and administration activities coordinated from our operations center in Ellerslie. You will additionally escalate issues appropriately and ensure that a high level of service delivery and emergency response readiness is always maintained. You will ideally be an experienced team supervisor, be proactive, ready to work in a fast-paced environment and have strong interpersonal skills. In addition, your experience working in a facility control room operations will be crucial in our joint success. This role requires 24/7 coverage, and a willingness to work shift patterns including nights, weekends, and public holidays. You will be based at Auckland Rail Operations Centre (AROC), Ellerslie. Minimum of 3-5 years’ experience in security systems, facility operations and practices Minimum 3-5 years’ experience in facility control room operations Previous experience supervising a team is preferred Development of tactical actions for both current and future needs Exceptional stakeholder management and interpersonal skills Ability to meet the physical and medical category requirements of the role Willingness to work under a 24/7 rotating roster, 365 days of the year Free Train Travel: Enjoy complimentary train travel on Auckland passenger trains. Travel Discount: Nominate a person and up to 3 dependents for train travel discounts. NZ Railways Trust Membership: Benefit from discounted holiday accommodation and medical perks.

Responsibilities

This role involves managing the competency, training, and development of Station Controllers while leading a team of two during operational shifts to ensure efficient station and stabling yard operations from the operations center. The Lead will oversee operations management, supervision, monitoring, and administration, ensuring high service delivery and emergency readiness.