Station Enquiry Officer at Gwent Police
Cwmbran, Wales, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

14 Nov, 25

Salary

28653.0

Posted On

14 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Thinking Skills, Sensitive Information, Customer Service

Industry

Information Technology/IT

Description

Force
Gwent Police
Role Type
Police Staff
Business Area
Local Policing Services Western
Department
West - Neighbourhood - Support
Location
Cwmbran Police Station
Grade
SC4
Salary
£26,106 - £28,653 pro rata
Part/Full Time
Part Time
Hours per Week
Other
Hours per week - Other
25.62
Type of Contract
Permanent
Level of Welsh language ability required?
2
Closing Date
04/09/2025, 13:00
Job Advert Description

KEY SKILLS REQUIRED:

  • Must evidence excellent customer service, problem solving and critical thinking skills in a fast pace environment.
  • Candidate will be expected to deal with vulnerable victims and sensitive information.
  • Must evident excellent listening skills and attention to detail when creating incident logs.
  • Must be able to work as part of a team and independently.
Responsibilities

ROLE OVERVIEW

An exciting opportunity has arisen to join our Station Enquiry Office team in a resilience role in a part- time position. You will be based at Cwmbran station.This is a very challenging role, however very rewarding.

IF YOU WOULD LIKE ANY MORE INFORMATION ABOUT THE ROLE, PLEASE CONTACT KIM WEARE (KIMBERLEY.WEARE@GWENT.POLICE.UK)

Please note the titles of the areas you are required to evidence (as per the person specification) are pre-populated on the application form. Please refer to the person specification to find further information of the evidence required under each heading.
Please also refer to the candidate guidance attached below which provides more detail on how to complete your application.

Here at Gwent Police, we value our employees, and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as:

  • Generous annual leave entitlement that rises to either 29 or 30 days depending on grade plus 8 bank holidays
  • Employee Assistance programme and a range of wellbeing support programmes
  • Free access to on-site gyms
  • Discounts from various retailers via the Blue Light Scheme and Vectis Card
  • Cycle to Work Scheme
  • Hybrid/Agile working (role dependant)
  • Flexible working opportunities
  • Local government pension scheme
  • Range of support networks
  • Generous maternity/paternity and adoption leave entitlements
  • Generous sick pay provisions
  • Option to become a member of UNISON, the public service unio
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