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Station Officer (Half-time job) (Ref: 250000WW) at MTR Corporation
, Hong Kong, China -
Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

9600.0

Posted On

09 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Crowd Control, Platform Supervision, Station Inspection, Train Service Recovery, Communication Skills, Empathy, Language Proficiency

Industry

Rail Transportation

Description
Responsibilities Perform station duties including station crowd control and platform supervision, station inspection and train service recovery Operate Customer Service Centres and handle matters in relation to the Automatic Fare Collection system Provide quality customer services in accordance with service targets and standards Requirements Grade E / Level 2 / “Attained” or above in 5 subjects of HKCEE / HKDSE, including English Language Good command of spoken English and Chinese, proficiency in Mandarin or other languages is an advantage Customer-centric mindset with effective and empathetic communication skills Remarks Appointment will be made on a one-year renewable contract Monthly salary: $9,600 Work in designated MTR stations 20 working hours per week (fixed schedule at 4 hours per shift) Applications You are invited to apply online via http://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 23 October 2025. For other job openings, please visit MTR Corporation's website for more details. All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed
Responsibilities
The Station Officer will perform station duties including crowd control and platform supervision, as well as handle customer service matters. They will also be responsible for station inspections and train service recovery.