We inspire, entertain and engage people of all ages and backgrounds through music. We bring together artists, audiences and communities in shared experiences that uplift the human spirit and transform people’s lives.
We aim to make a valued contribution to the prosperity and wellbeing of the people of Liverpool City Region and to be recognised nationally and internationally as a leading music organisation with the Royal Liverpool Philharmonic Orchestra at its heart.
Liverpool Philharmonic’s Stewarding team represents our organisation to thousands of customers every year. We’re looking to recruit Stewards to help ensure that our guests have an enjoyable experience and receive impeccable customer service during their time with us. You’ll be working in a fast-paced environment – welcoming audiences, carrying out ticketing checks and selling merchandise. You’ll also help to resolve customer queries, assist in setting up shows and maintain a thorough knowledge of our buildings, facilities and event information. If you’re personable and have a passion for working with the public, this might be the perfect fit for you.

THIS ROLE IS FOR YOU IF:

• You thrive working in a busy customer-focused environment.
• You are passionate about supporting people in having great experiences, especially at live events.
• You’re confident when working with the general public.
• You’ll take pride in your role as a representative of Liverpool Philharmonic and the work that we do.
• You’re a team player, willing to go the extra mile with excellent problem-solving skills.

THIS ROLE IS NOT FOR YOU IF:

• You feel uncomfortable working in a busy, fast-paced environment. Our performance spaces are very busy at events.
• You feel you may have difficulty in approaching members of the public and working to resolve issues or complaints.
• You feel you may find it difficult to interact with and respond to people whose behaviour can be challenging - such as people under the influence of alcohol, who are engaging in disruptive behaviour or who may have opinions or views different to your own.
• You are unable commit to regular late evening and weekend work.
  Due to the requirements of the role, applicants must be at least 18 years of age.
  For more information on key responsibilities and person specification, please see the Job Description attached.
  If you’d like to discuss accessibility before applying, please email recruitment@liverpoolphil.com to request a confidential conversation.
  Liverpool Philharmonic Hall
  Hope Street
  Liverpool L1 9BP
  Tel:
  Email: