STEWARDING MANAGER

Yountville, CA
Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities – the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion!

JOB SUMMARY

The Stewarding Manager is responsible for overseeing the cleanliness, sanitation, and organization of all F&B back-of-house areas, in alignment with HACCP standards and Estate Yountville’s luxury service expectations. This role supports the culinary and service teams by ensuring all F&B operating equipment, silverware, glassware, and china are properly maintained, inventoried, and readily available. The position plays a key role in sustainability, equipment care, cost control, and daily operations support for all events, outlets, and culinary functions.

REQUIRED QUALIFICATIONS

• Minimum high school diploma; further education or certifications in hospitality, food safety, or operations preferred.
• Strong verbal and written communication skills in English; bilingual skills a plus.
• Previous experience in stewarding or F&B operations, preferably in a luxury hotel or resort setting.
• Proven leadership and team development skills.
• Knowledge of HACCP, food safety regulations, and best practices in cleaning and sanitation.
• Experience with maintenance coordination and basic knowledge of kitchen and dishwashing equipment functionality.
• Ability to work in a fast-paced, high-volume environment with a commitment to excellence and detail.
• Strong organizational skills, adaptability, and a service-driven mindset.
  Hotel Villagio & Vintage House offer an attractive compensation and benefits package and the opportunity to be part of a dynamic team.
  The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Supervise all stewarding activities and ensure the highest standards of hygiene and cleanliness in accordance with health and safety regulations and HACCP protocols
• Receive and inspect all incoming food deliveries, cleaning supplies, and chemicals; ensure items are stored properly using the FIFO (First In, First Out) method
• Oversee proper usage, handling, and storage of all cleaning chemicals and sanitation supplies
• Attend BEO meetings
• Coordinate with Executive Chef and F&B leaders daily to understand operational needs, upcoming events, and ensure adequate support across all areas
• Coordinate all equipment and supply needs for daily F&B operations, banquets, catering, restaurant service, bar setups, and events
• Manage and support event setups, breakdowns, and post-event cleanups, ensuring timely turnaround and cleanliness of all BOH and service areas
• Ensure all kitchen equipment, dishwashing machines, and stewarding tools are well-maintained, functional, and properly serviced in coordination with the Engineering team
• Manage and reduce breakage and loss of silverware, china, and glassware; maintain accurate inventory and par stock levels
• Conduct daily walkthroughs and collaborate with Engineering to proactively address maintenance needs and prevent equipment downtime
• Support execution of catering and special events, ensuring stewarding coverage and equipment are aligned with operational timelines
• Develop and implement cleaning schedules for all F&B and service areas, ensuring procedures are followed consistently and standards are upheld
• Maintain records of equipment usage, breakage, and replacement needs; participate in the annual budgeting process for stewarding OPEX and smallware purchasing
• Process and monitor purchase orders, receiving, storing, and issuing of cleaning and operating supplies
• Implement a recycling and waste management program in compliance with local environmental regulations and Estate Yountville’s sustainability standards
• Supervise and schedule stewarding team members, including any third-party support; ensure team members are trained on health and safety best practices
• Provide timely payroll and HR data, including scheduling, attendance tracking, and performance management
• Communicate professionally with internal departments and external vendors, maintaining supplier contracts and service agreements
• Support onboarding and ongoing training efforts to uphold performance standards and guest satisfaction goals