STLC Case Manager at Kintegra Health

Shelby, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Recruitment, Enrollment, Marketing, Public Awareness, Communication, Interpersonal Skills, Conflict Resolution, Team Environment, Event Planning, Public Relations, Reporting, Coordination, Liaison, Medicaid Application, Interdisciplinary Team

Industry

Hospitals and Health Care

Description

Job Title: Senior TLC Case Manager FLSA Status: Exempt Salary Range: See Scale Work Schedule: Full time JOB SUMMARY: THE POSITION REPORTS TO THE DIRECTOR OF COMMUNITY EDUCATION AND INTAKE. THE SENIOR TLC CASE MANAGER’S PRIMARY RESPONSIBILITY IS THE ON-GOING RECRUITMENT AND ENROLLMENT OF PACE PARTICIPANTS INTO THE PROGRAM AND THE GROWTH AND MAINTENANCE OF AN OPTIMAL ENROLLEE CENSUS. RESPONSIBLE FOR ALL PUBLIC AWARENESS EFFORTS OF THE PROGRAM AND INCLUDES MARKETING OF SERVICES TO PROVIDERS, REFERRAL SOURCE AND THE COMMUNITY AT LARGE. SPECIFICATIONS Education: Bachelor’s degree or equivalent experience. Experience: Minimum of three years of professional level experience in marketing of health care products and services and/or community health services. Minimum one year nursing experience with the elderly population. Number and Type of Employees Supervised (optional): Licensure, Registry or Certification Required: NC Driver’s License Special Training: Must be able to effectively work in a team environment. Must possess excellent communication, interpersonal and conflict resolution skills. Knowledgeable of Medicare and Medicaid preferred. Experience in independently developing, maintaining, coordinating and carrying out promotional events, internal information programs and public information campaigns required. Ages of Patients Rendered Care: Neonate/Infant Early Childhood Adolescent Adult Geriatric All Age Groups Key Responsibilities: (*denotes an age-related skill or task) * Under the direction of the Director of Community Education and Intake (DCEI), supervises the evaluation of potential enrollees to the program to determine participant needs and eligibility for enrollment. * Schedules assessments that are completed in the home and at the PACE Center and completes referral/inquiry home visits to provide education about PACE. * Assists the DCEI and Medicaid Specialist Paralegal with the PACE Medicaid application process and serves as a liaison between the local Departments of Social Services to ensure timely completion of PACE Medicaid applications, as needed. * Participates in the Interdisciplinary Team (IDT) and other related meetings and activities as designated. * Assists with the development, implementation, and evaluation of the overall marketing strategy for the recruitment and retention of PACE participants for the building and maintenance of an optimal enrollee census. * Identifies potential public relations problems and advises management team and program leadership of appropriate preventative actions. * Assists with the maintenance of administration and relevant reporting and planning systems. * Under the DCEI, directs the production of printed publications and audio-visual productions including the development of design, layout, and text for informational materials such as newsletters, bulleting, pamphlet, directories and audio-visual productions. * Assists with the planning and direction of all marketing resources within an approved budget. * Assists with the planning and execution of STLC community events. Assists with the in-house special events, staff lunch meetings, etc. * Communicates and works efficiently with the IDT when evaluating potential enrollees. * Assists with the operation of new participant orientation. * Builds and maintains current community relationships throughout service area. * Acts as a liaison between potential enrollees and STLC during enrollment process to ensure a smooth transition. * Supports Senior TLC’s mission to encourage and support the quality of life of seniors wishing to continue living in the community; its vision to be the preferred provider of individualized care for seniors in the community; and its values of respect, integrity, accountability, compatible goals, and compassionate care. * Other duties as assigned.

Responsibilities

The primary responsibility involves the ongoing recruitment and enrollment of PACE participants, focusing on program growth and census maintenance, alongside managing all public awareness and marketing efforts for the program to providers and the community. This role also includes supervising the evaluation of potential enrollees, scheduling assessments, assisting with Medicaid applications, and participating in the Interdisciplinary Team meetings.