Stock / Inventory Control / Customer service at Sproutwell Greenhouses
Geelong, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

06 Oct, 25

Salary

75000.0

Posted On

07 Jul, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Microsoft Excel

Industry

Logistics/Procurement

Description

· Breakwater
· Monday to Friday
Sproutwell Greenhouses is a family-owned and operated business that enjoys helping gardening enthusiasts and commercial growers achieve their vision. Widely recognised as being Australia’s largest supplier of backyard polycarbonate greenhouses and glasshouses.
Our products include Greenhouses, Glasshouses, Outdoor Rooms, Cedar Hot Tubs, Sauna’s and Garden Décor
A vacancy for a full time Stock Control / Admin Assistant operator has been created in our Head Office in Breakwater

Responsibilities

Customers order our products across multiple channels such as online, phone, in showroom etc and stock shipments are often sold out long before they arrive. As such, maintaining accurate stock information and keeping customers, sales, admin, and management up to date is one of the most critical functions in our business.
Reporting to the team manager, as an integral member of our admin team and working closely with the warehouse you will be responsible for ensuring stock is allocated to customer orders as well as ensuring customers are kept up to date with back ordered items, shipping delays etc.
· Hours are Monday to Friday 8.30 to 5.00pm ( this is a salaried role with an expectation of reasonable additional overtime hours expected within your remuneration in order to get the job done)
· Manage all stock via MS Excel and the inventory system.
-Answer phones and attend customer inquiries as to the status of their order.
· Manage back orders and update customers.
· Keep sales team informed of customer stock allocation and availability with regular reporting
· Reconcile orders via all channels and maintain website information to ensure customers are accurately informed as to stock availability when they order online.
· Maintain pricing for website and Inventory Management System
· Data entry of incoming supplier orders and applying payments
· Prepare reporting of outstanding customer balances to Accounts function.
· Ensure customer orders have been completely fulfilled and entered.
- Booking in freight and freight management

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