Stock Manager at CHANEL

, Zurich, Switzerland -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

0.0

Posted On

15 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Development, Stock Management, Operational Excellence, Client Service, Organizational Skills, Communication Skills, Integrity, Adaptability, Curiosity, Collaboration, Training, Inventory Management, Process Improvement, Problem Solving, Attention to Detail

Industry

Retail Luxury Goods and Jewelry

Description

CHANEL Fashion boutiques are at the heart of the House’s vision of style. As the showcase for CHANEL’s most coveted creations, the Boutique relies on the Fashion Stock Manager to ensure that products are always available and accessible, enabling the sales team to deliver the ultimate client experience. Through your expertise, you ensure that the right products are in the right place at the right time. Leading the team of Fashion Stockists, you are responsible for steering all aspects of stock management, from orders and deliveries to inventory. WHAT IMPACT YOU CAN CREATE AT CHANEL Client Experience & Brand Performance: You ensure that clients can seamlessly view and discover CHANEL creations without delay, thanks to efficient stock organization and accessibility. Operational Excellence: You optimize stock processes and resources, supporting the financial health and smooth operations of the Boutique. KEY RESPONSIBILITIES: Empowering the Stock Team & Elevating the Client Journey Accompany the team in carrying out daily stock activities Lead, coordinate, and develop the Fashion Stockist team, promoting collaboration and effective information sharing. Ensure the team fully understands and implements CHANEL’s strategy, internal procedures, and operational standards. Onboard and train new team members; provide ongoing support and regular feedback to drive team performance. Organize and animate team briefings, fostering team spirit and partnership with Sales teams and other Boutique métiers. Plan and allocate team resources, making recommendations to the Boutique Operations Manager for continuous optimization. Champion CHANEL Vital Behaviours and encourage a culture of learning and knowledge sharing. Collaborate with all Boutique teams to deliver an elevated and cohesive client experience. Driving Operational Excellence & Financial Health Oversee all stock operations, including the receipt and control of deliveries, management of customer reservations, handling of obsolete items, invoice and packaging follow-up, relabeling, and markdown organization. Manage communication processes for incoming deliveries and ensure all stakeholders are informed. Ensure accurate and timely inventory management, including rotating and annual inventories, as well as remote stock inventory, in line with CHANEL procedures. Provide regular stock analysis and insights to inform sales team and propose stock optimization Identify and propose process improvements to Boutique management to optimize supply systems and logistics YOU ARE ENERGISED BY: The rich heritage and legacy of CHANEL. Delivering service excellence and supporting a luxury client experience. Building strong, collaborative partnerships within a team-focused environment. Navigating complexity and driving solutions in dynamic settings. Creativity, innovation, and continuous improvement. An appreciation for art, beauty, and luxury. WHAT YOU WILL BRING TO THE TEAM: Proven leadership and team development skills, with the ability to create a collaborative and high-performing environment. Passion for operational excellence and client service in a luxury retail setting. Outstanding organizational skills, with a structured and detail-oriented approach. Integrity, trustworthiness, and a strong sense of responsibility. Curiosity, adaptability, and a drive for professional growth. YOUR QUALIFICATIONS: Minimum 5 years of experience in retail or logistics, ideally within a luxury environment. Deep understanding of stock management processes and procedures. Strong team spirit and communication skills. High level of integrity and ethical standards. Fluent in German and English; proficiency in additional languages such as French is an asset Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide. As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Responsibilities

The Stock Manager is responsible for overseeing all stock operations, ensuring efficient stock organization and accessibility to enhance the client experience. They lead the Fashion Stockist team, manage inventory, and collaborate with other boutique teams to optimize stock processes.