About the job

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city, its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

As an ambassador of the Kurt Geiger brand, I will maximise sales and profit through the effective management of Stock Movement throughout our store, I will effectively use Intranset and REX to ensure Stock File Accuracy and ensure targets are met.

WE NEED YOU TO:

SALES AND SERVICE

Demonstrate our Brand Ambassador DNA at all times

Maintain back-of-house model store standards at all times

OPERATIONS

Support management team deliver an audit result of 0.3% or below by maintaining stock file accuracy through;

Full ownership of the Online fulfilment operation of Kurt Geiger within Brown Thomas, collecting Online orders each day, picking stock accurately, pair checking, ensuring complete accuracy, using REX to reflect what has been transferred to Online.

Liasing with Online team in relation to demand, cancellations or any potential abandonments due to faulty items, shop soiled or damaged. Reporting any issues with duplicate picks and changes needed with current thresholds.

Analysing Online refunds in store via daily sales batching to ensure all refunds are accurately aligned with the Kurt Geiger system.

Management of stock in/out of store through Intransit system

Action CVS orders to be delivered within 48 hours

Achieve Fulfilment target of 70% and above

Monitor stock on loan and stock holds

Support the effective management of odds, faulties and write-offs in store

Report any stock errors/issues to management in a timely manner

Manage customer click and collect orders and process in line with the company timeframe

Manage customer holds.

KPIs

Fulfilment of 70% or above

CVS delivery of 48 hours

Achieve a stocktake result of 0.3% or less

Requirements

• Previous experience in a stock related role with a high st or premium brand
• Immaculately presented and representative of our luxury/fashion forward brand in every way
• Excellent attention to details and a 'can-do' attitude
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Benefits

• Competitive basic hourly rate
• Enviable discounts
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• If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.