Stock Support (Full-Time) - Soho Flagship at Rag & Bone

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

20.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stock Management, Inventory Management, Customer Service, Operations Support, Shipment Processing, Point Of Sale, Visual Merchandising Assistance, Policy Adherence, Problem Solving, Team Collaboration

Industry

Retail Apparel and Fashion

Description

From our origins in New York in 2002, rag & bone was founded on a belief of uncompromising ideals: a commitment to doing things the right way, not the easy way. To making things that are as original as they are timeless. To being true to ourselves, even when that truth sets us apart from the mainstream. Maintaining authenticity in a trend-driven industry also means creating a collaborative workspace that supports talent, creativity and forward-thinking. As New Yorkers, community has become synonymous with our brand. An inclusive environment at rag & bone upholds our original values by encouraging employee connection and empowering each individual to have a voice on policy, process and collaboration for a more equitable future The Role As a Stock Support Associate you will support both the back of house and front of house operational functions. Back of house functions include, but are not limited to, unpacking/packing shipments, organizing the stock room, answering phones, and understanding and executing operational policies/procedures. Front of house you will flex between greeter, runner, cashier, phone answering, and whatever else the store requires. Your role is to support an efficient product flow as well as a best in class customer service experience. The Sales Support base pay ranges from $19-$20 hourly. What You’ll Do Partner with the Operations Supervisor and Store Management to ensure positive brand representation as portrayed through product, store maintenance, and customer service. Assist with inventory and stock management Ensure maximization of storage and capacity in all product and supply categories Assist with the investigation and rectification of inventory discrepancies Contribute to the achievement of low inventory shrink and high inventory accuracy by ensuring consistent execution at all inventory touchpoints: receiving, transfers, RTV, sales, and cycle counts Work with the sales team to provide exemplary customer service: Assist with POS, customer repairs, dry-cleaning, and alterations processes Have proper understanding of BOH/FOH IT systems, including POS transaction Meet store and metric goals Ensure brand mission is brought to life and introduced to everyone that walks into our store Provide assistance to our Visual Merchandising team on floor sets, window changes and other projects, as needed Maintain a knowledge and understanding of all policies and procedures Consistently act within the core values of rag & bone Identify opportunities to support the team in delivering best in class customer service Contribute to a positive, fun, professional, productive, and team oriented store atmosphere Qualifications The Customer Rules - Prior work experience in a retail stock, logistics, and/or customer service Be a Good Human - Be original, be authentic Have No Fear - Innovate, solve problems Own Every Decision - Work together, get results Quality Matters - Be disciplined, be competitive Make S**t Happen Requirements The Stock Support role is full-time and requires 32-40 hours per week. Benefits Clothing Allowance Generous Employee Discount rag & bone is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Responsibilities

The Stock Support Associate will manage back-of-house functions like unpacking shipments and organizing stock, while also supporting front-of-house duties such as cashiering and customer service to ensure efficient product flow. Key duties include assisting with inventory accuracy, cycle counts, and supporting sales team needs like processing repairs and alterations.