You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

JOB DESCRIPTION:

We are seeking a detail oriented, highly organized, goal oriented/driven individual with excellent communication skills to deliver Backup/Recovery and Storage services. Candidate will work closely with Program/Project Management, IT Managers, SME’s and project teams to deliver solutions.
As the successful candidate, you have expert knowledge of the technical streams associated with data protection, disk storage, cloud services and relevant systems management technologies, and are skilled in restoring service and assistance through identifying the root cause of problems that may appear within the environment.
PLEASE NOTE: The ability to attain Reliability Status Clearance for this role is essential. At the time of your application, you must have lived continuously in Canada for the last 5+ years.

• Participate in project implementation: setup new backup infrastructure on-prem and in AWS cloud: install/configure new PPDM/DataDomain appliance, install/configure Rubrik infrastructure in AWS cloud.
• Provide operational support for day-to-day activities including alerting, monitoring, trending and proactive health and wellness of the backup environments, Diagnose and troubleshoot backup and storage hardware and software issues to ensure data integrity and system efficiency
• Develop scripts for automated management ( Shell, PowerShell, Python, etc), Work with DevOps team on service delivery automation by using automation tools (like Ansible, Terraform, CDD etc).
• Security and Compliance: Ensure backup and storage system comply with organizational policies, industry standards and regulatory requirement. Remediate security vulnerabilities and implement AirGap solutions.
• Cloud storage management: Provision AWS FSx/EFS file share, manage filesystem capacity, performance etc.
• Participate in regular disaster recovery testing and perform data recovery/restore testing
• Participate in on-call rotation