ABOUT YOU:

• Strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
• Customer-centric and sales oriented.
• Motivated and proactive, with a positive attitude.
• Ability to work well in a team and autonomously.
• Growth mindset with a genuine willingness to learn.
• Driver’s license and car (required).
• Forklift license (desirable).
• The ability to work on a rotating roster, with every second Saturday from 9am-2pm.

ABOUT US:

Since 2000, National Storage has become one of Australia’s leading self-storage providers, operating 270+ centres in Australia and New Zealand. As an ASX 200 company, we prioritise our people and customers, driving our success.
It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all things storage. With a continual growth plan for expanding our portfolio across Australia and New Zealand. If you are looking to be part of a great company doing great things, we’d love to hear from you!

ABOUT THE ROLE:

Reporting into the Centre Manager, our Storage Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. We are now looking to recruit two Full Time Storage Consultant’s to work across either our Melbourne CBD centres or South Melbourne centres. The role is exciting & varied, encompassing customer service, administration, and operational tasks. You will be working for a dynamic and innovative company that is at the forefront of the self-storage industry.

KEY RESPONSIBILITIES:

• Deliver the ultimate customer experience by supporting and guiding our customers in making the best choice for their storage needs.
• Conduct centre tours and walk throughs, showcasing our facilities.
• Maintain the centres presentation, cleanliness and general operational duties.
• Action general administration duties such as customer contracts, inventory, and insurance claims
• Achieve KPIs and targets to ensure our centres always represent our high standards.Maintain a safe and secure centre by adhering to workplace health and safety procedures.