REQUIRED QUALIFICATIONS:

• 3 to 5 years of experience supporting enterprise-level storage environments.
• ITIL Foundation certification.
• Hands-on experience with HPE 3PAR 7400/7200/V400, EVA4000/8000/8100/8400.
• Strong expertise with StoreOnce (4500/5100/3540) and backup appliances.
• Experience with SAN/NAS technologies including zoning and performance tuning.
• Experience and knowledge in Tru64 Unix and Microsoft Windows Server environments.
• Expertise of SAN director switch configuration and performance analysis.
• Experience managing physical and virtual tape library systems.
• Domain expertise in storage replication, peer persistence, and Cluster Extension (CLX) configurations.
• Familiarity with OpenView Data Protector and SAN management platforms.Relevant training and/or certifications in server hardware and OS maintenance.

SOFT SKILLS:

• Analytical and solution-oriented with strong troubleshooting capabilities.
• Excellent documentation skills for technical procedures and recovery plans.
• Collaborative team player with cross-functional coordination experience.
• Disciplined in change control, risk management, and incident response protocols.
• Customer-focused, with the ability to handle escalations and SLA-driven environments.

KEY RESPONSIBILITIES:

Daily Operations:

• Manage and configure SAN zoning and fabric connections.
• Create, extend, and map storage LUNs across multi-platform environments.
• Perform hardware replacement, diagnostics, and repair for HPE 3PAR and StoreOnce appliances.
• Monitor storage health, performance metrics, and capacity planning.
• Handle backup configurations, monitoring, and troubleshooting using OpenView Data Protector.
• Maintain physical tape libraries and manage virtual library systems.

• Conduct regular disaster recovery drills and maintain recovery readiness.Assist in data migrations and hardware refreshes as needed.

Strategic & Technical Initiatives:

• Design and optimize scalable, resilient storage architectures.
• Review existing storage infrastructure and implement improvements for performance and reliability.
• Apply patches, firmware upgrades, and vendor-recommended security fixes.
• Integrate storage solutions with broader enterprise IT ecosystem.

• Recommend and implement emerging storage solutions including HPE StoreOnce-based backup strategies.Provide technical escalation support for complex storage and backup issues.

TECHNICAL SKILLS (CORE TO ROLE)

1. Storage Systems Expertise

• Hands-on experience with HPE 3PAR (7200/7400/8400) and StoreOnce (4500/5100/3540) appliances.
• Familiarity with tape libraries (e.g., MSL6480, MSL4048, 1/8 G2 LTO-7) and backup/restore processes.
• Knowledge of HPE StoreEasy, DL380 series,

1. SAN & NAS Technologies

• Strong understanding of SAN zoning, fabric configuration, and storage provisioning.
• Knowledge of Fibre Channel (FC) and iSCSI protocols.

1. Backup & Recovery Tools

• Experience with OpenView Data Protector, Veritas NetBackup, and tape rotation/maintenance practices.
• Capable of configuring and monitoring enterprise backup jobs, resolving failures, and ensuring DR readiness.

1. Monitoring & Troubleshooting

• Skilled in performance monitoring, capacity planning, and root cause analysis.Familiar with tools like HPE OneView, Command View, or other performance/health dashboards.