Job ID: 2507546
Location: REMOTE WORK, TX, US
Date Posted: 2025-07-14
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: No
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: Yes
Description
SAIC is looking for a Storage Engineer to provide advanced senior level knowledge and expertise in the day-to-day operational functions in support of the USDAs storage environment with a high-level emphasis on NetAPP and StorageGRID Manager. Provide on-site and on-call coverage for all storage systems and sub-systems. Organize and deliver services on a cross-section of projects related to the storage environment. Highly motivated to increase technological expertise in storage operations and support and keeps abreast of technological developments and applications.

Provide the following support services:

• Work locally or remotely with USDA technical resources to perform deployment, configuration, customization, and integration of enterprise storage environments.
• Perform daily, weekly, monthly, and quarterly checks on enterprise storage devices in accordance with established policy and procedures.
• Assist in development of system alerts for monitoring of services within the IOD supported network and the associated hardware systems.
• Participate in review, analysis, troubleshooting and coordination with project managers, federal administrators, and customers of the storage service.
• Respond appropriately to alerts, health reports or tickets related to NetApp performance errors, drive failures, logic errors, controller issues, LUN failures and similar items (based on the criticality of the issue)
• Perform storage SAN Switch (currently MDS 9000) administration and support (infrequent
• occurrences)
• Analyze/triage and proactively react/respond to the errors and determine best resolution.
• Resolve all storage issues including drive failures, LUN issues, and other core configuration related outages or errors.
• Escalate to federal SME/COR if no resolution can be determined or if the problem has potential consequences.
• Provide a monthly report on drive failures, LUN issues and other core configuration related outages or errors, failure rates, space management recommendations and other items based on manufacturer guidelines.
• Using NetApp StorageGRID Maanager, On-Tap, and OCUM, monitor and assess the overall performance of the storage environment and providing recommendations for continuous improvement, toimplement and/or to restore optimal performance.
• Stay technologically current on the USDA’s Storage infrastructure, including best practices, vendor alerts, upgrades, next evolution of code, etc

Qualifications

Please refer the Job description for details