• Casual retail position – recycled and new donated stock
• Flexible hours, weekend work required
• Build relationships and provide exceptional customer service
• 312 Chapel St, Prahran VIC 3121 – main location
• Flexible across Port Melbourne, South Melbourne, and Swan St locations
  About us
  Every purchase at our shops supports Australian Red Cross teams helping people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific. Right now, we are in need of an experienced retail sales assistant who has a passion for fashion and has flexibility to support the store in peak times and leave coverage.
  About the role
  Supported by the Shop Manager, you will help drive sales and reach targets as well as increasing donations and volunteer applications. You will be responsible for processing all sales through POS/cash register/eftpos accurately and in line with retail policy as well as maintaining visual merchandising and housekeeping standards.

What you will bring

• Previous experience in a face-to-face customer service, retail or sales position with exceptional customer engagement skills
• Previous cash handling skills and stock rotation experience
• Demonstrated ability to work well in a team environment
• Proven reliability and punctuality with a positive can-do attitude.
• A passion for vintage fashion and/or recycled goods would be highly advantageous

Benefits that act for you, while you act for humanity
Financial wellbeing: In addition to your salary, you can take advantage of salary packaging via Maxxia. This can potentially reduce the amount of tax you pay each year and leave you with more disposable income in your pocket. Salary package expenses like rent, utilities, groceries, and school fees - up to $15,900 per year.
Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. Multiple available health education resources via programs like Converge and Headspace.
Career development: Access to ongoing learning, training, and development courses
Further information
This role is covered by the General Retail Industry Award 2020 - Level 3. Salary from $26.66 hourly + superannuation + casual loading + weekend rates + access to salary packaging.
For more information about the role, please contact Anna Ielo on aielo@redcross.org.au during business hours only. (Please note this is for enquiries only - all applications must be submitted through our website or SEEK for consideration)
Applications for this position will close on Monday, 16 June 2025.
Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.
Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.
Ref #12546
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more

Please refer the Job description for details