Store Associate at Feather River Foods Cooperative

Quincy, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

19.5

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cashiering, Stocking, Teamwork, Communication, Attention to Detail, Reliability, Problem Solving, Knowledge of Natural Food, Proficiency with Computers, Ability to Lift Heavy Objects, Initiative, Professional Behavior, Time Management, Adaptability, Multitasking

Industry

Description

Description Store Associate Description PAY RATE LEVEL: One (1) $17.00 - $19.50 per hour REPORTS TO: Store Manager (Portola) or Front End Manager (Quincy) SUPPORTS: Front End, Produce, Wellness and Grocery Departments Purpose The Store Associate performs cashiering, stocking, and other store maintenance tasks with accuracy and efficiency while providing customers and co-workers with friendly and helpful service. Essential Job Duties CUSTOMER SERVICE RESPONSIBILITIES • Provide exceptional customer service as identified in Feather River Food Cooperative Service Standards • Take the initiative to improve knowledge of Feather River Food Cooperatives product line and demonstrate the ability to answer or research customer questions. • Promptly respond to customer inquiries, comments, and complaints in a professional manner, with manager assistance when needed. • Alert the person in charge of issues affecting product quality, service or equipment malfunctions. • Perform other duties as assigned by management. CASHIERING RESPONSIBILITIES • Maintain knowledge of all front end and POS/register procedures. • Operate cash registers/POS with accuracy and proficiency. • Understand the elements of Co-op membership sufficiently to educate customers and process membership transactions. • Help to maintain the cleanliness of equipment, surfaces, floors, etc. • Understand and follow the procedures for processing special orders. GROCERY RECEIVING & STOCKING • Receive product according to guidelines ensuring that all invoices are coded accurately to allow for proper tracking and payment processing as needed. Requirements ESSENTIAL REQUIREMENTS FOR ALL JOBS Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Daily Physical Demands include: ? Ability to sit or stand for long periods of time. ? Use hands to finger, handle or feel. ? Reach with hands and arms. ? Walk, climb, or balance and stoop. ? Ability to lift and move objects weighing up to 50 pounds. ? Ability to team lift up to 100 pounds. ? Ability to converse with employees and customers. Must be able to exchange accurate information while working the store floor and communicating with employees and customers. ? Vision ability requirements include the ability to inspect, identify, observe and assess the situational work environment both close up and at a distance. Utilize color and shape to recognize products. Scheduling Requirements The scheduling availability described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must be available to work weekends, evenings, early mornings, holidays, and high demand seasons. Employees will be provided a recurring base schedule at the time of hire, this will be used to determine the employees employment benefit status. Additionally, employees will be scheduled up to 40 hours per work week as needed to provide store coverage. Employees are subject to adhering to all scheduling, vacation, sick, and attendance related policies not mentioned here. Full disclosure of policies is available upon request. Work Environment ? Fast paced, physically demanding work environment. ? Occasional job-related travel for training, meetings, and/or events. ? Work near moving mechanical parts (i.e. store equipment, tools, etc.) ? Ability to work in an environment with moderate to loud noises (i.e. equipment and machinery) ? Crowded workspaces. Computer sharing is sometimes required. ? Can involve work in high precarious places (i.e. ladders, ladder work.) ? Ability to work in cold, wet conditions SKILLS & QUALIFICATIONS ? Previous cashiering and/or retail experience preferred. ? Demonstrated customer service skills desired. ? Knowledge of natural Food and products desired. ? Excellent attendance and reliability. ? Friendly, courteous, and professional behavior. ? Excellent communication, teamwork, and cooperative abilities. ? Experience with retail and/or natural Food front end or grocery ? Outstanding customer service skills and aptitude, with demonstrated appreciation of diverse cultures and backgrounds. ? Aptitude with numbers and attention to detail. ? Proven ability to handle multiple demands, work under time pressures, and meet deadlines. ? Proficiency with the use of computers, internet, Excel and Word. ? Ability to handle multiple time demands. ? Must be 18 years of age or older. DISCLAIMER: The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. All requests from management will be reasonable considering knowledge and abilities of employees in their job description. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment changes.

Responsibilities

The Store Associate performs cashiering, stocking, and other store maintenance tasks while providing friendly and helpful service to customers and co-workers. They are responsible for maintaining product quality and responding to customer inquiries.