Job description

High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.

The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.

A Läderach Store Associate is a brand ambassador, passionate about providing a wonderful shopping experience for Läderach customers. The ideal Store Associate is a chocolate-lover with vibrant energy and a welcoming personality who enjoys a dynamic retail environment.

Location: Läderach Eaton Centre 220 Yonge Street Unit B021A, M5B 2H1 Toronto

Vacancy: Yes

AI Disclosure: This posting does not use AI tools for initial screening.

Canadian Experience: Not required

Part Time position

Pay: $17.80 Hourly

What you can expect

• Delivering an outstanding customer experience, as well as a similar environment for the inhouse team
• Providing training and/or helping Store Associates to always ensure that production goals are met, including product-finishing projects
• Executing product sales and register duties, including shop and shelf care, gift packaging and in-shop order fulfillment
• Targeting the store sales goals through helpful recommendations
• Helping to achieve in-store compliance and loss prevention standards
• Following merchandising and food safety protocols
• Supporting store managers with visual merchandising set up and other store-related projects

What we expect from you

• At least 1 year of experience in retail sales or similar fast-paced, customer-minded environment, with increasing levels of responsibility
• Equipped with strong interpersonal skills and able to communicate effectively
• Reliable and flexible with scheduling based on store needs
• Quality-minded with keen attention to detail
• Passionate about chocolate

Physical Requirements:

• Depending on the length of the shift, employees may need to have physical stamina to remain active and stand for long hours, often walking or standing in a fast-paced environment.

• This position requires the ability to move quickly between tasks, assist multiple customers at once, or handle unexpected changes (like restocking or re-organizing displays).
• Multitasking requires physical agility and the ability to stay organized.
• Employees may be required to bend, squat, or reach up high to organize or stock products.
• Some retail positions require employees to maintain cleanliness in the store, which can involve bending down to clean floors or wiping down displays.
• Restocking low shelves or accessing high displays may involve frequent bending or stretching.
• Requires the ability to lift 15-40 pounds.

Compensation Include:

• Competitive Pay
• Premium Holiday Pay (Time and a Half)
• Annual Bonus
• Employee Assistance Program
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