Port Melbourne VIC, Australia

• Leading Australian Owned Retail Brand
• Permanent Position with Excellent Benefits
• Flexible - Hybrid Role

YOUR SKILLS & EXPERIENCE:

• Bachelor’s degree in Accounting, Commerce or a related discipline
• Strong understanding of double-entry accounting, ledgers, financial reporting and compliance (GST, BAS, FBT, payroll)
• Practical experience in finance, accounting or admin support within a retail or operational setting
• High-level proficiency in Excel; experience using Pronto is highly regarded
• Excellent written and verbal communication skills with the ability to train, present, and support a variety of stakeholders
• Proven problem-solving and analytical skills with strong attention to detail
• Comfortable managing multiple priorities in a fast-paced, hands-on environment
• A team player who’s adaptable, customer-focused, and committed to continuous improvement
  Our operating model is one that respects and invests in our team and customers. We live by our values-

THE ROLE:

We’re looking for a proactive, detail-oriented Store Finance Support Partner to play a key role in strengthening operational standards and financial processes across our store network.
This is a hands-on, people-focused role that will see you training store teams, supporting financial administration, and championing consistency across key business systems—especially Pronto. Your work will directly support store efficiency, compliance, and profitability.
Reporting to the Commercial Manager Retail Governance, you’ll also contribute to the development of best practice SOPs, deliver finance training programs, and work closely with internal stakeholders to drive continuous improvement across the business. Interstate travel will be required to provide onsite support where needed.

WHAT YOU’LL DO:

• Develop, review and maintain Standard Operating Procedures (SOPs) and user guides for finance and admin functions within the Pronto system
• Deliver Pronto training for new and existing store staff with a focus on financial operations and best practices
• Provide day-to-day support and guidance to store finance teams across areas such as:
• Accounts Payable & Receivable
• Banking and reconciliations
• Payroll processes
• GST, BAS and other compliance obligations
• P&L and balance sheet reconciliations
• Cash flow forecasting and management
• Assist with the onboarding of new stores and support transition processesWork with store owners on broader operational topics such as:
• Stocktake and inventory accuracy
• Budget setting and forecasting in Pronto
• Managing unrecorded or missing stock
• Coordinate and lead workshops focused on financial compliance and continuous improvement
• Maintain and analyse store performance data; provide reports using Excel and BI tools such as Power BI or Phocas
• Participate in system improvement initiatives and contribute to the ongoing development of Pronto functionality
• Collaborate with internal teams across finance, operations, systems and training to ensure consistent support and alignment
• Travel interstate as needed to support store operations and training delivery