Store leader (Click & Collect) at Decathlon Singapore Pte Ltd.

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail management, Strategic planning, Market research, Team leadership, Recruitment, Coaching, Forecasting, Budgeting, P&L management, KPI tracking, Omnichannel strategy, Customer experience, Data-driven decision making, Operational efficiency, Communication

Industry

Retail

Description

Ready to play ? We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport! 🏆🌟 What is our culture like ? ✋Where decisions spark High-fives : Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories. We tackle responsibilities with the same energy – turning challenges into triumphs! 💪 🏈Your career touchdowns : At Decathlon, we're not just talking about career growth – it's a wild ride! 🚀 Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure! 🌍🏀🎉 🏃🏻Live for sports ? Now do it for a living : At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations! 🏆🎉🏅 As Store Leader (Click & Collect), you will be taking decisions and fully responsible for a store, including the strategic planning, market research, choice of products, recruitment, coaching and development of your own teammates. You will also be responsible for forecasting your revenue, planning your costs and committing to a bottom line. In short, you will run your business in autonomy. RESPONSIBILITY 1 "I lead economically and humanly my business unit through a clear store project that fulfills local needs and aligns with national objectives." Implement a locally-relevant omnichannel strategy aligned with environmental, social, and economic goals. Analyze the local market, identify key sports, and define strategic focus areas. Diagnose store performance and work with local institutions to offer sustainable products and services (e.g., rental, repair). Establish clear service policies (e.g., trials, delivery, Click & Collect) tailored to customer needs. Commit to store KPIs (TO, HOURS, GOI, profitability) and allocate resources responsibly. Train department managers to monitor KPIs and make data-driven decisions regularly. Take decisive action during performance dips, including implementing short-term recovery plans. Strengthen local engagement through communication, loyalty programs, partnerships, and community initiatives promoting sport. RESPONSIBILITY 2 "I deliver the best customer experience by ensuring satisfaction and driving performance." Ensure customer and teammate safety by complying with all regulations and investing in security. Maintain accurate stock and availability to meet daily customer expectations. Foster a customer-centric sales culture using the FDBC mindset and enhance product visibility. Create engaging customer experiences through product interaction, feedback loops, and a welcoming environment. Guarantee effective store layout and ensure layout quality checks. Optimize team schedules and working conditions to support customer service and operational efficiency. Grow sales across both new and second-hand products and services (physical & digital), enhancing in-store conversion. RESPONSIBILITY 3 "I develop, motivate and take care of human capital." Build and promote a shared store project that unites the team around common goals. Encourage teamwork, solidarity, and a learning culture by celebrating both wins and lessons from setbacks. Animate the full managerial framework (e.g., Individual Meetings, annual reviews, remuneration, team structure). Ensure every teammate has a clear mission and support their career development and employability. Comply with and apply all legal staff regulations, ensuring leaders are trained and personnel issues are managed proactively. Foster a motivating work environment that supports well-being, sport participation, and work-life balance—for both teammates and yourself. Experience in managing a team, ideally in a retail, hospitality, or customer-focused environment. Proven ability to recruit, manage, and develop a high-performing team aligned with business goals. Strong entrepreneurial mindset — this role is similar to running your own business, requiring ownership, autonomy, and initiative. Skilled in forecasting, budgeting, and making data-driven decisions to achieve sales, profit, and operational targets. Experience in analyzing local markets and using data tools to deliver the right product offer and maximize relevance. Committed to delighting customers and sports users, leading by example through hands-on involvement in the field. Solid understanding of P&L management, KPIs, and performance tracking to drive sustainable growth. Passionate about customer experience, sport, and community engagement. Strong organizational and communication skills, with the ability to adapt quickly and manage change. 💰 A remuneration That Grows With You: Monthly bonuses, up to a whopping 20% of your base salary. Dive into the opportunity to become a Shareholder and share in the success of our global family. At the end of the year, reap the rewards of profit sharing based on the performances across the country. 🚀 Climb the Career Ladder: Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness. Chart your course with internal career progression opportunities in both retail and our incredible support team. 💸 Flexibility That Fits Your Lifestyle: Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities; 🛍️ Be the Ultimate Decathlon Insider: Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports! 🚴⛺🛶 ❤️ Because We Care About You: We've got your well-being covered with comprehensive medical and insurance coverage. Flash that winning smile with dental benefits. Keep your health in check with a health screening allowance. For our female champions, enjoy maternity benefits designed just for you. And when life throws curveballs, lean on our counseling sessions for support. 🏋️‍♀️ Sports, Community, and Bonding: Kick off those shoes and join in the sports fun after work or during store meetings. Immerse yourself in a vibrant community of like-minded, sporty individuals just like you! At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together! 🌟🏆🎉 By applying, you undertake that any information you submit will be accurate and complete and you confirm that you have read, understood, and agree to our Privacy Policy (https://www.decathlon.sg/s/privacy-policy ) and hereby consent to the collection, use and disclosure of your personal data in accordance with the Privacy Policy.

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Responsibilities

The Store Leader is responsible for the full operational and strategic management of a store, including financial planning, product selection, and resource allocation. They must also lead, coach, and develop the team while ensuring a high-quality customer experience and adherence to safety and performance standards.