WHAT YOU BRING

• Proven experience in a retail leadership role (Store Manager, Assistant Manager, Team Lead, etc.)
• Strong understanding of the wireless telecom industry or a genuine passion to learn
• Excellent leadership and motivational skills with a hands-on approach
• Customer-first mindset with a passion for providing top-tier service
• Sales-driven with experience hitting targets and boosting store performance
• Proficient with POS systems, basic tech troubleshooting, and retail tools
• Skilled in time management, multitasking, and team development
• Confident in handling escalations, conflict resolution, and high-pressure situations
• Experience with hiring and building strong retail teams

ABOUT THE ROLE

At Signalix Inc., we’re on a mission to deliver fast, reliable, and personalized mobile solutions as proud Authorized Dealers of Freedom Mobile. We’re looking for a driven, energetic, and customer-obsessed Store Leader to lead one of our high-performing retail locations.
As a Store Leader, you’ll be the heartbeat of the store—guiding your team, delighting customers, and ensuring operational excellence. If you love leading people, thrive in a fast-paced retail environment, and are passionate about mobile technology, this is your opportunity to shine.

WHAT YOU’LL BE DOING

• Lead daily store operations, including opening/closing procedures and team coordination
• Create a clean, engaging, and welcoming store environment that reflects our brand values
• Consistently drive sales performance, meet and exceed revenue targets, and maximize profitability
• Inspire, coach, and support your team to deliver exceptional customer experiences
• Conduct performance check-ins and provide ongoing feedback for growth and development
• Execute strategic initiatives to grow sales and customer engagement
• Manage stock levels, conduct inventory counts, and minimize product shrinkage
• Oversee POS system transactions and ensure accurate cash handling
• Recruit, onboard, and train new team members to uphold our standards of excellence
• Resolve customer concerns with professionalism and a solutions-focused mindset