Take full ownership of store performance, sales and profitability

• Drive and analyse KPIs, identifying opportunities to maximise results

• Lead, motivate and develop a high-performing retail team

• Set clear individual and team objectives and manage performance effectively

• Deliver exceptional standards of luxury customer service

• Build a strong clienteling culture and encourage long-term client relationships

• Recruit, onboard and develop talent within the business

• Oversee daily store operations, rotas, stock and visual standards

• Work closely with senior management to implement commercial strategies

• • Act as a strong ambassador for the brand and its values