You need to be entrepreneurial and customer-focused, as whatever the size of your store, you’ll be responsible for every single inch of it. From profit, driving new business, shrinkage, to motivating your team, organising rotas, delivering customer excellence, team development and hitting targets. The entrepreneurial nature of the business requires a hands-on leader who thinks both logically and outside of the box to come up with ways of reaching sales targets and increasing profits.

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