2. POSITION IN THE ORGANIZATION

· Reports directly to: AEB Senior Retail Operations Specialist
· Gives leadership to: Assistant Store Manager and Sales Associates
· In his absence is replaced by: Assistant Store Manager

6. JOB REQUIREMENTS

Knowledge and experience
· Four to six years of retail experience.
· Two to three years supervisory experience required.
· Bachelor’s degree in Business Administration or related field (or 2 years’ additional experience in lieu of a degree).
· Retail operations, budgeting, planning, customer service, people development and management.
· Extensive experience in leading a top level of customer service in a brand retailer.

PERSONAL QUALITIES/SKILLS

· Excellent skills needed in communication (written & oral), delegation, teamwork, flexibility, proactiveness, stress resistance and analytical skills.
· Ability to communicate effectively and appropriately with customers and store personnel, maneuver around sales floor, stockroom and store office; lift and carry 30 lbs/13.61 kilograms.
· Open availability and flexibility to work nights, weekends, store openings and store closings according to the needs of the business.
· Good computer skills, including Microsoft Word, Excel and Lotus Notes.
· Able to effectively communicate in English (both written and verbal).
Contratto di lavoro: Tempo pieno

Disponibilità:

• Festivo
• Turni
• Weekend

Retribuzione supplementare:

• Bonus
• Quattordicesima
• Tredicesima

· To meet or exceed store sales target
· To achieve brand standard in customer service and selling, product presentation and merchandising