Job Description
MINISO is a lifestyle retail brand established in 2013 in Tokyo with a range of quality, innovative and affordable products. Delighting and enhancing customers’ utility and experience through its current global network of 2400 stores. MINISO believes in exceptional customer service and ensures each customer has an enriching purchasing experience when shopping at MINISO.
MINISO has secured pivotal strategic alliances and local partnerships in more than 40 countries worldwide. MINISO is committed to providing consumers with high quality products and outstanding customers service continuously throughout its ventures. Presently, MINISO retail outlets are in the U.S., Canada, Russia, Singapore, Dubai, Korea, Malaysia, Hong Kong and Macao. It is projected that MINISO will significantly expand its profile and global footprint, opening up to 6,000 stores by 2020 and generating a combined revenue of USD 9 billion, setting it as one of the leading players in this competitive market.
MINISO is expanding in Ontario and we are looking for energized, motivated and driven individuals to contribute.
Check out our website to find out more about MINISO! http://MINISO.ca/

STORE MANAGER QUALIFICATIONS:

• Minimum 2 years of experience Retail Management experience
• Experience in small convenience/retail/ grocery stores similar to MINISO Canada
• Experience managing team in Retail Setting
• Eligible to work in Canada

SKILLS & EXPERIENCE REQUIRED:

• Exceptional customer service skills
• Self driven and motivated
• Able to lead and direct team with clear communication
• Empathy and ability to motivate sales team to meet sales goals
• Ability to meet objectives and sales target
• Innovative and creative with the ability to think outside the box and attract customers
• Excellent communications and interpersonal skills

• Lead, train and mentor all associates to optimal potential
• Monitor performance of team and train employees and provides coaching to improve performance
• Manage goods/inventory and ensure operations is run smoothly
• Actively seeks and sources for strong candidates
• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets
• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied
• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees
• Protects employees and customers by providing a safe and clean store environment
• Ensure sales goals are met along with other important aspects
• Analyze and compare data for effective merchandising