Bookstation is a vibrant and customer-centric book and stationery store dedicated to providing a diverse selection of high-quality products for book lovers, stationery enthusiasts, and creative minds. As we continue to grow, we are seeking a dynamic and experienced Store Manager to join our team at our Mullingar store (Harbour Place, Shopping Centre).
Job Summary:
As the Store Manager, you will play a key role in guiding the overall operations of our book and stationery store. You will be in charge of ensuring a seamless customer experience while maintaining the store’s visual appeal and upholding our commitment to excellence. Your responsibilities will include staff supervision, stock management, customer service, and contributing to the achievement of sales goals.

Responsibilities:

• Team Leadership:
• Supervise and lead a team of sales assistants, fostering a positive and collaborative work environment.
• Provide training, coaching, and guidance to ensure staff members are knowledgeable and deliver exceptional customer service.
• Customer Service:
• Ensure that all customers receive a warm and friendly welcome, and address any inquiries or concerns promptly.
• Lead by example in delivering outstanding customer service and maintaining a customer-centric culture within the store.
• Sales and Revenue Generation:
• Collaborate with the Area Manager to set and achieve sales targets.
• Actively engage in sales activities, promoting featured products and encouraging upsells.
• Stock Management:
• Oversee stock levels and ensure accurate stock replenishment.
• Conduct regular stock checks, and assist in managing merchandise displays to enhance product visibility.
• Visual Merchandising:
• Work closely with the Area Manager to maintain an attractive and organized store layout.
• Contribute to creating visually appealing displays that showcase our products effectively.
• Operational Excellence:
• Assist in managing day-to-day store operations, including opening and closing procedures.
• Implement and enforce company policies and procedures.
• Communication:
• Foster clear and open communication channels with the team and report any issues or opportunities to the Area Manager and/or Head Office
• Collaborate with other departments to ensure seamless coordination in achieving overall company objectives.

Qualifications:

• Previous retail management experience, preferably in a book or stationery store.
• Strong leadership and interpersonal skills.
• Excellent communication and customer service abilities.
• Proven ability to meet and exceed sales targets.
• Detail-oriented with effective organizational and multitasking skills.

Salary: based on experience.
Job Type: Full-time
Expected hours: No more than 40 per week

Benefits:

• Bike to work scheme
• Company pension
• Flexitime
• Private medical insurance
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In perso

• Team Leadership:
• Supervise and lead a team of sales assistants, fostering a positive and collaborative work environment.
• Provide training, coaching, and guidance to ensure staff members are knowledgeable and deliver exceptional customer service.
• Customer Service:
• Ensure that all customers receive a warm and friendly welcome, and address any inquiries or concerns promptly.
• Lead by example in delivering outstanding customer service and maintaining a customer-centric culture within the store.
• Sales and Revenue Generation:
• Collaborate with the Area Manager to set and achieve sales targets.
• Actively engage in sales activities, promoting featured products and encouraging upsells.
• Stock Management:
• Oversee stock levels and ensure accurate stock replenishment.
• Conduct regular stock checks, and assist in managing merchandise displays to enhance product visibility.
• Visual Merchandising:
• Work closely with the Area Manager to maintain an attractive and organized store layout.
• Contribute to creating visually appealing displays that showcase our products effectively.
• Operational Excellence:
• Assist in managing day-to-day store operations, including opening and closing procedures.
• Implement and enforce company policies and procedures.
• Communication:
• Foster clear and open communication channels with the team and report any issues or opportunities to the Area Manager and/or Head Office
• Collaborate with other departments to ensure seamless coordination in achieving overall company objectives