Store Manager (Dongtan Lotte) at HM Group

Hwaseong-si, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

0.0

Posted On

10 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Store Management, Team Leadership, Customer Experience, Sales Analysis, Recruitment, Employee Development, Visual Merchandising, Operational Excellence, KPI Management, Coaching, Communication, Adaptability

Industry

Retail

Description

직무 설명 JOB DESCRIPTION As the Store Manager, you’ll take full ownership of your store’s performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability. Your leadership will be the heartbeat of the store—guiding, inspiring, and empowering your team to deliver operational excellence and outstanding service. By balancing front-of-house energy with behind-the-scenes efficiency, you’ll cultivate a vibrant, customer-first environment where every detail contributes to success. Through your strategic mindset and people-first approach, you’ll ensure the store not only meets its goals but becomes a destination that customers love to return to. Key Responsibilities: Driving exceptional customer service by guiding the store team to deliver personalized styling advice, expert product knowledge, and a memorable in-store experience Interpreting sales data to drive performance and taking ownership of the store’s commercial success Inspiring and leading a team of managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards Managing recruitment processes and ensuring effective onboarding and training for all new team members Identifying high-potential individuals and creating tailored development plans to support their career growth Managing all aspects of store operations—including compliance and visual merchandising—to ensure operational efficiency and uphold high standards of excellence Fostering a positive, inclusive, and motivating work environment where people thrive 자격 요건 Qualifications: Customer-Focused: A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance Business Acumen: Strong commercial awareness and a deep understanding of the broader retail landscape/KPI’s, with a proven ability to align business objectives with evolving customer needs Team Leadership: Proven ability to lead teams / other leaders in fast-paced retail environments, consistently delivering high standards of customer service while driving sales and profitability Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development. Excellent Communication: A clear, confident, and empathetic communicator, Strong in engaging with both customers and teams, while effectively conveying operational direction and articulating broader long terms goals /vision. Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve. Adaptability & Flexibility: Responsive to shifting priorities, with the agility to embrace new opportunities and the openness to consider diverse perspectives when making decisions and future plans. Operational Excellence: Strong understanding of store operations, compliance/security issues, and retail standards, with experience in leading and training teams. Comfortable working varied hours, including evenings, weekends, and holidays. 추가 정보 Benefits: We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. 25% Employee Discount (Online Store + Sister Brands) HIP (Long Service Incentive Program) Annual Health Check-up (once per year) Wellness Contribution Special Leave and Financial Support for Family Events (e.g., weddings, bereavement) Annual Leave: 15 days / Sick Leave: 5 days Long Service Recognition Benefits Volunteer Benefit Program Store Incentive Scheme Internal Career Development Opportunities and Training Programs Inclusion & Diversity: At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve. Recruitment Process: Application Deadline: June 21, 2026 Interview Process: Interviews will be conducted starting from June 22, 2026.

Responsibilities

Take full ownership of store performance by driving sales, profitability, and exceptional customer experiences. Lead and inspire a diverse team of managers and advisors while ensuring operational excellence and compliance.