Store Manager at Ellipsis
Vancouver, BC, Canada -
Full Time


Start Date

Immediate

Expiry Date

02 Dec, 25

Salary

0.0

Posted On

02 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

WE’RE LOOKING FOR SOMEONE WHO:

  • 3+ years of management experience in hospitality (café, cocktail bar, or full-service)
  • Skilled in both specialty coffee and craft cocktail service standards
  • Comfortable overseeing kitchen and brunch operations
  • Strong floor presence — confident leading service and solving problems in real time
  • Organized, clear, and empathetic in leadership
  • Able to balance creativity with structure in daily operations
  • Experienced with POS systems, scheduling tools, and Excel
  • Comfortable working with KPIs and building action plans from metrics
  • Excited to shape and grow a new team and culture from the ground up
Responsibilities

THE ROLE:

We’re looking for an experienced Store Manager to lead daily operations and ensure seamless service across the floor. This role is all about being present on the floor — guiding the flow of service, supporting the team, and making sure every guest feels cared for. You’ll oversee the entire operation (coffee bar, brunch service, and cocktail evenings) while building a culture rooted in warmth, connection, and excellence.

YOU WILL BE RESPONSIBLE FOR:

  • Lead the floor during peak hours, ensuring smooth table service and guest flow
  • Coordinate operations across coffee, cocktail, and kitchen teams
  • Mentor, coach, and schedule a diverse team (baristas, bartenders, kitchen staff)
  • Maintain high standards for service, cleanliness, and product consistency
  • Support and deliver hands-on training across all departments
  • Work with ownership on brand growth, seasonal offerings, and guest experience
  • Manage suppliers, inventory, and cost control
  • Troubleshoot calmly, keeping service smooth and team morale high
  • Use reports, KPIs, and metrics to make informed decisions and action plans
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