ABOUT US:

Welcome to Fat Panda, your premier destination for all things vaping. Established with a vision to redefine the vaping experience, we’ve curated a space where enthusiasts, novices, and everyone in between can explore, discover, and indulge in the world of electronic cigarettes. At Fat Panda, we’re on a mission to empower our community to embrace a healthier alternative to traditional smoking. Through our extensive selection of top-quality products, knowledgeable staff, and unwavering commitment to customer satisfaction, we strive to make vaping accessible, enjoyable, and above all, safe.
Position Overview: We are seeking a dynamic and experienced General Manager to lead our team and oversee the day-to-day operations of our vape shop. The ideal candidate will be knowledgeable about vaping products, possess excellent leadership skills, and have a strong commitment to delivering an outstanding customer experience.

QUALIFICATIONS:

• Previous experience in a retail management role, preferably in the vaping industry.
• Strong leadership abilities with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Proven track record of achieving sales targets and driving business growth.
• Knowledgeable about vaping products and industry trends.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Proficient in Microsoft Office and point-of-sale (POS) systems.

• Provide leadership and direction to the store team, fostering a positive and productive work environment.
• Develop and implement strategies to achieve sales targets and maximize profitability.
• Maintain inventory levels and ensure timely restocking of products.
• Train and coach staff on product knowledge, sales techniques, and customer service best practices.
• Monitor and analyze sales performance, identify areas for improvement, and take corrective actions as needed.
• Ensure compliance with all regulatory requirements and company policies.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Stay up-to-date with industry trends, market developments, and competitor activities.