EXPERIENCE LEVEL

Experienced

SUMMARY

Store Managers fulfill an important role within our business by developing, supporting, and holding their store team accountable as they provide our customers with the shopping experience that Lidl is famed for in 30 countries. Our most successful Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

• Manage the performance and well-being of the store and all its team members, totaling between 15 and 60 employees, based on store volume
• Ensure and provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Recruit, train, and develop your team
• Provide hands-on support for any and all operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures