Store Manager at Goodwill Industries of Greater Grand Rapids

Walker, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

47000.0

Posted On

20 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Store Management, Leadership, Interpersonal Communication, Customer Service, Operational Planning, Financial Reporting, Cash Handling, Merchandising, Staff Hiring, Employee Training, Performance Evaluation, Policy Enforcement

Industry

Non-profit Organizations

Description

Description Goodwill of Greater Grand Rapids is a leading nonprofit organization committed to transforming lives through the power of work. Every sale in our retail stores directly funds job training, employment placement, and community support services for individuals facing barriers to employment. When you join Goodwill, you're not just managing a store — you're advancing a mission that changes lives every single day. Starting salary is $47,000, must have open availability. What you will do: Oversee the behavior of all hourly personnel and be responsible for operating a safe, clean, and friendly place of business. Act in a leadership capacity demonstrating professional behavior and decision-making, effective interpersonal communication skills, and set an example for all Goodwill staff. Required to work one weekend day per month, and one close shift per week (unless otherwise approved by supervisor). Meet all store sales and production goals. Provide excellent customer service, including greeting and assisting customers and donors promptly. Develop and implement store operating plans. Regularly read, understand, and analyze store reports. Maintain a store standard of cleanliness, organization, physical repair, and a safe place of business. Accurately complete daily, weekly, and monthly reports on time. Assist in maintaining daily and weekly cash handling and banking procedures. Maintain merchandising standards in stocking and resets, following sizing, categorizing, and pricing guidelines; maintain all backroom operating standards. Hire and train staff. Contribute to the development and character of staff and perform written employee evaluations. Implement and enforce store procedures and Goodwill policy on a day-to-day basis. BENFITS OVERVIEW: Full-time employees will receive up to 20 paid vacation days in the first year Additional paid holidays vary by position and department Dental, Vision, Life, Disability, and Accidental insurances available Medical insurance available to full-time employees 401(k) plan with employer match after six months Professional development and personal support services One-on-one coaching to reach career and educational goals Tuition reimbursement 20% employee discount at the Greater Grand Rapids retail stores Additional performance bonuses and/or discounts available based on position Requirements Bachelor’s Degree or two years of college preferred with extraordinary managerial experience in lieu of a bachelor’s degree. Some front-line retail and managerial experience also required. Provide own transportation if needed.

Responsibilities

Oversee daily retail operations to ensure a safe, clean, and friendly environment while meeting sales and production goals. Lead and develop staff through hiring, training, and performance evaluations while maintaining merchandising standards.