Do you love sales, customer service, and inspiring others? Then this is your moment to shine!
At Lindt, our mission is simple: every visitor should leave with a chocolate smile and a bag full of joy. From the first warm greeting to the last delicious sample, we create unforgettable moments. Now, we’re looking for a passionate and driven Store Manager to lead our team and bring the magic of Lindt to life in our brand new store in Helsinki City!

WHAT YOU’LL NEED TO SUCCEED

We’re looking for a confident and service-minded leader with a strong retail background and a passion for delivering premium customer experiences.

We think yo’ll thrive in this role if you have:

• 2-5 years of experience in Retail
• Experience in coaching and developing a sales team towards challenging goals
• Experience with recruitment, budgeting, scheduling, stock statistics and purchasing.
• Confidence working with various IT Systems
• Strong communication skills in both swedish and english
• Flexibility to work evenings, weekends and during intensive periods like Easter and Christmas.

As a person you are an open, engaging, positive and service minded. You have an exceptionally high level of enthusiasm for providing your customers with a premium shopping experience. You can work independently and with a great deal of entrepreneurial spirit.

As our Store Manager, you’ll be the face of Lindt – ensuring every customer enjoys a premium experience. You’ll:

• Take full ownership of store operations, including sales, profitability, and team performance
• Drive results and exceed sales targets while maintaining Lindt’s global standards
• Lead, coach, and develop your team of Chocolate Advisors to deliver exceptional service
• Ensure the store is always visually stunning and aligned with our brand presentation
• Manage inventory, budgets, staffing, and scheduling with precisio

WHAT WILL YOU DO?

As our Store Manager, you’ll be the face of Lindt – ensuring every customer enjoys a premium experience. You’ll:

• Take full ownership of store operations, including sales, profitability, and team performance
• Drive results and exceed sales targets while maintaining Lindt’s global standards
• Lead, coach, and develop your team of Chocolate Advisors to deliver exceptional service
• Ensure the store is always visually stunning and aligned with our brand presentation
• Manage inventory, budgets, staffing, and scheduling with precision

As a leader, you inspire confidence and create a positive atmosphere by being a good role model and always available in the store. We strongly believe in ‘lead by example’ and that our leaders should be hands on out on the floor together with their team. It is therefore important that you and your staff secure engagement on floor level throughout the day, as well as during evenings, weekends and peak periods of our key seasons.

We think yo’ll thrive in this role if you have:

• 2-5 years of experience in Retail
• Experience in coaching and developing a sales team towards challenging goals
• Experience with recruitment, budgeting, scheduling, stock statistics and purchasing.
• Confidence working with various IT Systems
• Strong communication skills in both swedish and english
• Flexibility to work evenings, weekends and during intensive periods like Easter and Christmas