Retail Store Manager - Living Unlimited

Location and type: Alexandria, NSW | Full time

Great showrooms run on great leadership. We're looking for a Showroom Manager who builds a confident sales team, owns the results, and creates a place customers and team members love to be.

Who we are

Living Unlimited is the home of Lounge Life and Lavita Outdoor, two premium furniture brands built on one belief: buying furniture should feel exciting and personal, never transactional.

We started online and have grown into flagship showrooms in Sydney, Melbourne and Brisbane, which makes us one of Australia's fastest-growing furniture retailers. Our culture is warm, collaborative and outcome-driven. We celebrate each other's wins, and we hold a high standard because we care about the result.

The role

You'll lead our Lounge Life and Lavita Outdoor showroom from the floor, not the back office. You'll know your customers by name, know your team's strengths, and build a culture where everyone feels valued and accountable.

You'll own the showroom's commercial and operational performance: sales, margin, conversion, customer follow-up, stock and accounts. You'll be measured on achieving 100% of the showroom budget, and on building a team that gets there together.

What you'll do

• Lead the showroom to 100% of budget, tracking conversion, revenue per visitor, average order value and individual performance
• Run a daily sales meeting and coach your team actively on the floor throughout the day
• Hold your team accountable for their performance, spotting gaps early and acting on them with care
• Protect margins and manage discounting within company guidelines
• Make sure every opportunity in our CRM has a clear next action and every customer is onboarded through our portal
• Oversee stock availability, dispatch, goods received and outstanding customer balances
• Recruit, develop and support your team, including Team Leaders on their pathway into management

Who you are

You'll thrive here if you are:

• A proven retail leader with a track record of achieving sales budgets
• Commercially minded, and you act on what the numbers tell you
• A natural people leader who builds trust quickly
• Direct, honest and kind in equal measure
• Resilient and solutions-focused when things get busy
• Organised, with high standards for presentation and operations

Experience as a Showroom Manager, Store Manager or in a senior retail leadership role is essential, and a background in furniture, homewares or premium lifestyle retail is a strong advantage. Our showrooms trade on weekends and public holidays, so availability to work rostered weekends is an expectation of this role.

What's in it for you

• Remuneration: your package will reflect your experience and the value you bring, with a highly competitive base salary and OTE (inclusive of Superannuation and commission) of $145 000 to $170 000 for the right person
• Your own showroom: the trust to lead your team and shape your showroom's results
• A supportive team: warm, collaborative people and a support team that wants to see you succeed
• Real career growth: we're expanding across Australia, and we grow our leaders from within

How to apply

Sound like your kind of place? Apply now and tell us in a few sentences what drives you. We read every application personally, and we can't wait to meet you.

Please note, only shortlisted candidates will be contacted.

Living Unlimited is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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