Functional Roles and Responsibilities 

• Drive sales, monitor performance and identify commercial opportunities and make recommendations to meet and exceed sales targets. 
• Cultivate a culture of excellent customer service, leading by example. Resolve customer complaints effectively and promptly. 
• Minimise stock loss through the management, implementation and adherence of ATG policies and procedures. 
• Ensure Visual Merchandising standards are maintained within brand guidelines. Implement Company expectations of standards, maintenance and cleanliness. 
• Monitor sales per square foot to ensure maximum productivity within brand and store specifications.
• Keep abreast of market trends and competitor activity and provide feedback/recommendations to the Company. 
• Ensure all Company policies and procedures are implemented and adhered to. 
• Ensure Company Health & Safety standards are adhered to at all times.
• Analyse stock management information available to ensure sales opportunities are maximised. 
• Provide and analyse reports in order to gain understanding of current performance trends, to identify commercial opportunities and ensure Buying/Planning are aware of stock related feedback. 
• Prepare and implement stock takes in store in liaison with the Operations team. 
• Recommend, manage and/or support sales promotions and brand activities through effective planning and preparation to meet expectations. Feedback to relevant parties. 
• Establish and maintain effective professional relationships with key business partners. 
• Understand customer profiles and ensure feedback is provided on Marketing, Buying and Planning to relevant parties.